Stephanie Dreisbach
Walton,KY
Summary
To obtain a position at a company where I can maximize my potential to achieve company goals.
Professional with experience in customer service and safety protocols, prepared for this role. Strong focus on teamwork and adaptability, ensuring smooth operations and exceptional passenger experiences. Skilled in conflict resolution, emergency response, and communication, with calm and approachable demeanor that fosters trust and cooperation among colleagues and passengers.
Overview
14
14
years of professional experience
Work History
Inbound Warehouse Associate
Amazon
08.2017 - Current
- Dedicated and well-organized warehouse professional with experience in handling all aspects of warehouse functions, including receiving, storing, handling, problem solve and shipping.
- Proven ability to verify quantity and quality of incoming shipments by proactively assessing each item to ensure conformance.
- Hands-on experience in preparing shipment documentation by ensuring that it correlates with process information.
- A hardworking individual who has documented success in ensuring accuracy of picked orders by implementing checks at every step.
- Very well versed in dealing with problems with orders and products.
- Independent and Motivated worker.
- Problem Solve trained and experienced within KCVG hub and CVG1 warehouse.
- Hazmat trained for Problem Solve in cleaning up any liquid/powder spills.
- Ambassador trained for Safety School, Trilogy and AR Floor.
Assistant Store Manager
The Children’s Place
11.2015 - 08.2017
- Provide great customer service.
- Maintain knowledge of current sales, promotions, and policies regarding payments and exchanges.
- Maintain marketing and pricing updates throughout the store.
- Ticket, arrange and display merchandise to promote sales.
- Assist new team members with training in our company.
- Responsible for opening/closing of the store, bank deposits, paperwork, and unloading of shipments.
- Assisted in helping to hire and interview employees.
- Input the schedule.
Sears Customer Service
Citibank
03.2014 - 09.2015
- Fielded calls from customers regarding disputes of credit card charges, credit line increases, customer complaints, and card benefit explanations.
- Acted as liaison between the card holder and the bank.
Receptionist/Customer Service Representative
Tom Gill Chevrolet
06.2012 - 03.2014
- Assisted the service supervisor in tracking payroll through XL Office.
- Handled transactions between the customer and the dealership.
- Entered data utilizing ADP, Microsoft Office.
- Suggested products to customers to benefit them.
- Handled incoming calls to dealership.
Assistant Store Manager
Lady Footlocker
10.2011 - 06.2012
- Maintain knowledge of current sales, promotions, and policies regarding payments and exchanges.
- Assist new team members with training in our company.
- Assumed full managerial and leadership opportunities.
- Ensured great customer service.
- Maintained store daily including all maintenance issues.
Education
High School Diploma -
Boone County High School
Florence, KY01.1995
Skills
- Microsoft Word
- Excel
- PowerPoint
- Excellent Customer Service Skills
Activities
Active member of 7 Hills Church of Florence, KY where I am a member of their First Impressions Team. This includes greeting and welcoming all church members and helping them find their way around our church.
Timeline
Inbound Warehouse Associate
Amazon
08.2017 - Current
Assistant Store Manager
The Children’s Place
11.2015 - 08.2017
Sears Customer Service
Citibank
03.2014 - 09.2015
Receptionist/Customer Service Representative
Tom Gill Chevrolet
06.2012 - 03.2014
Assistant Store Manager
Lady Footlocker
10.2011 - 06.2012
High School Diploma -
Boone County High School