Results-oriented dietary professional with excellent leadership and planning abilities. Familiar with working with dietitian staff to set appropriate menus and building strong relationships with residents. Offering 22 years' experience in the field. Energetic Kitchen Manager enthusiastic about working with high-performance teams. Personable, responsible and hardworking professional. Dedicated to innovative dishes, effective budgeting and top-of-the-line customer service.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Certified-dietary-manager
Dublinair Health And Rehabilitation Facility
Dublin, GA
08.2006 - Current
Interviewed, hired and trained dietary personnel to provide optimal service.
Purchased food supplies for department according to budget limitations.
Consulted with dietitians to plan menus appropriate for patient needs.
Visited with residents to inquire about satisfaction, quality and personal preferences.
Motivated staff to perform at peak efficiency and quality.
Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
Verified prepared food met standards for quality and quantity before serving to customers.
Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Oversaw food preparation and monitored safety protocols.
Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
Food Service Supervisor
Johnson State Prison
Wrightsville, GA
06.2001 - 08.2006
Kept guest and work areas clean, organized and sanitized per established standards.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Maintained health and food safety standards at all stages, from storage through delivery.
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Limited portion sizes and used garnishes to control food costs.
Food Service Supervisor
Wrightsville Youth Detention Center
Wrightsville, GA
05.1998 - 06.2001
Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
Monitored food quality and service levels to maximize kitchen and dining area performance.
Maintained health and food safety standards at all stages, from storage through delivery.
Maintained compliance with company policies and procedures for food safety, sanitation and quality.
Limited portion sizes and used garnishes to control food costs.
Front Office Assistant
Department Of Family And Children Services
Wrightsville, GA
06.1995 - 05.1998
Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
Produced high-quality communications for internal and external use.
Completed patient check-in processes by verifying insurance and submitting forms to nursing team.
Coordinated master schedule by booking and rescheduling appointments and balancing workloads.
Took more than 100 incoming calls per day, provided information and routed callers to correct personnel.
Provided clerical support, addressing routine and special requirements.
Responded to inquiries from callers seeking information.
Directed phone inquiries, answered customer questions and scheduled appointments.
Followed detailed directions from management to complete daily paperwork and computer data entry.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Education
Dietary
University of Florida
Florida
High School Diploma -
Johnson County High School
Wrightsville GA
Diploma Legal Office - Legal Office
Heart of Georgia Technical College
Dublin GA
Diploma in Information Office Technology - Information Office
Heart of Georgia Technical College
Dublin GA
Skills
Anticipating Problems
Nutritional Assessment
Health Code Compliance
Monitoring Food Preparation
Food Safety and Quality
Work Assignments
Facility Policies and Procedures
Client Relations Management
Teamwork and Collaboration
Creative Thinking
Elder Care
Certification
Certified Dietary Manager, Dublinair Health and Rehabilitation Facility - 16 years
Timeline
Certified-dietary-manager
Dublinair Health And Rehabilitation Facility
08.2006 - Current
Food Service Supervisor
Johnson State Prison
06.2001 - 08.2006
Food Service Supervisor
Wrightsville Youth Detention Center
05.1998 - 06.2001
Front Office Assistant
Department Of Family And Children Services
06.1995 - 05.1998
Dietary
University of Florida
High School Diploma -
Johnson County High School
Diploma Legal Office - Legal Office
Heart of Georgia Technical College
Diploma in Information Office Technology - Information Office
Heart of Georgia Technical College
Certified Dietary Manager, Dublinair Health and Rehabilitation Facility - 16 years
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