STEPHANIE DUGGAN
Broomfield,CO
Summary
Dependable, self-motivated Regional Director of Administration with 20+ years of Law Firm experience which includes extensive accounting background. Effective leader offering a strong work ethic and determination to complete tasks in a timely and effective manner. Independently solves problems and keeps teams on tasks to handle diverse business requirements.
Overview
23
23
years of professional experience
Work History
Regional Director of Administration
Bryan Cave Leighton Paisner
Denver, CO
01.2022 - Current
- Managed operations for Denver, Boulder, Colorado Springs, Irvine, San Francisco, and Santa Monica offices of Bryan Cave Leighton Paisner.
- Prepared office budgets and monitored financial performance.
- Analyzed weekly and monthly office productivity reports and collaborated with Partner in Charge on office strategy to increase productivity and work allocation.
- Partner with Chiefs and Directors on oversight of Accounting, Information Services, Human Resources, Marketing, Library, Legal Recruiting, Paralegals, Facilities, and all other administrative personnel and process.
Senior Office Manager
Bryan Cave Leighton Paisner
Denver, CO
05.2018 - 12.2021
- Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
- Aggregated and analyzed data related to administrative costs to prepare budgets for five offices.
- Established and developed highly efficient and dependable administrative team by delivering ongoing coaching and motivation and fostering career advancement.
- Arranged and presented at office meetings for partners, employees and guests.
- Oversight of facilities & operations and personnel for 5 offices.
- Participated in regional Billing & Collection meetings and negotiated payment arrangements with attorneys and clients.
- Managed banking relationships with various banks.
Regional Accounting Manager
Bryan Cave, LLP
Denver, CO
02.2012 - Current
- Managed daily billing, collections, accounts payable, bank accounts and month end closing procedures for seven offices.
- Successfully managed development, growth, and personnel issues for second largest accounting team in Firm.
- Researched and resolved billing issues, including all eBilling related items and implementation of Outside Counsel guidelines.
- Prepared and analyzed accounts receivable reports and contact clients as well as attorneys to resolve outstanding balances through payment plans and execution of promissory notes.
- Reviewed and implemented pricing proposals.
- Reviewed all write off requests for seven offices and provided statistical information and recommendation to management.
- First point of contact for attorney questions related to productivity and realization.
Billing & Collection Manager
Holme Roberts & Owen, LLP
Denver, CO
03.2002 - 12.2011
- Supervised processing and collection of 3000+ invoices per month.
- Managed daily cash receipts process.
- Resolved internal and external client issues.
- Reduced bill and collection speed by implementing time, billing and collection policies.
- Served on Billing & Collection Committee and participated in preparation and presentation of Billing & Collection seminars to all offices.
- Reviewed all write off requests and negotiated with attorneys as well as clients to reduce negative impact to realization.
- Prepared attorney activity reports for annual reviews.
- Supervised, trained and motivated staff through difficult economic times.
- Received 2009 Employee of the Year Award.
Education
Office Assistant/Accounting
Bridgerland Applied Technology Center
Logan, UT1993
Skills
- Data management
- Team leadership
- Budgeting and finance
- Process implementation
- Client assessment and analysis
- Self-motivated
- Strong verbal communication
- Project management
- Conflict resolution
- Relationship building
- Critical Thinking
- Staff Management & Development
Timeline
Regional Director of Administration
Bryan Cave Leighton Paisner
01.2022 - Current
Senior Office Manager
Bryan Cave Leighton Paisner
05.2018 - 12.2021
Regional Accounting Manager
Bryan Cave, LLP
02.2012 - Current
Billing & Collection Manager
Holme Roberts & Owen, LLP
03.2002 - 12.2011
Office Assistant/Accounting
Bridgerland Applied Technology Center
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