Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Duncan

Petersburg,VA

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

13
13
years of professional experience

Work History

PBX Operator

Bon Secours Hospital
02.2022 - 02.2024

-Received approximately 100 calls daily from patients, patient families, nurses, doctors, and other medical staff

-Dispatched emergency codes by telephone, computer and radio promptly

-Monitored alarm panels and contacted appropriate staff.

Retail Sales Manager

HHS Culinary
05.2015 - 02.2022

-Overseeing daily operation of cashiers

-Checking accuracy of all cash registers in main cafe and Bistro Coffee Shop

-Help serve customers and clean up front line

-Lead Barista for Bistro, making and serving specialty coffee drinks

-As catering manager, was in charge of preparing, delivering food and accessories appropriate for hospital events

Store Manager

Edible Arrangements
05.2011 - 05.2015

-Opened and closed store daily

-Made weekly schedule and submitted payroll bi-weekly

-Took inventory daily to order supplies used to complete orders

-Hired staff members and delegated tasks to team during busy holiday season

-Assisted customers placing orders both in store and through website

-Assisted in preparing orders for pick-up and delivery

Education

Bachelor of Science - Business Administration And Management

Virginia State University
Petersburg, VA

High School Diploma -

Prince George High School
Prince George, VA
06.1983

Skills

  • Retail Merchandise Quality Standards
  • Training and mentoring
  • Payroll Management
  • Proficient in PerfectServe and Epic
  • Order Management
  • Scheduling
  • Staff hiring
  • Accurate Cash Handling
  • Product Merchandising
  • Customer Service
  • Decision-Making

Timeline

PBX Operator

Bon Secours Hospital
02.2022 - 02.2024

Retail Sales Manager

HHS Culinary
05.2015 - 02.2022

Store Manager

Edible Arrangements
05.2011 - 05.2015

Bachelor of Science - Business Administration And Management

Virginia State University

High School Diploma -

Prince George High School
Stephanie Duncan