Stephanie Dunn

• Facilitated conflict resolution between residents when necessary, promoting a harmonious living environment for all occupants.
• Contributed to staff meetings, sharing progress reports and providing suggestions on potential operational improvements.
• Enhanced resident satisfaction by addressing concerns and resolving issues in a timely manner.
• Assisted with move-in and move-out processes, ensuring smooth transitions for new and departing residents.

Also assisting residents to getting back to they normal daily activities to go home .

• Followed safety procedures and guidelines to maintain safe working environments.
• Used equipment properly to avoid workplace hazards or injuries.
• Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
• Resolved issues quickly to maintain productivity goals.

• Enhanced PCT trainee skills by developing comprehensive simulation exercises and hands-on practice sessions.
• Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
• Promoted a culture of excellence within the PCT program by setting high expectations for both academic achievement and professional conduct among students.

Also serving great customer service to patients , getting vitals , helping with baths ,getting blood sugars ,I was also huc taking phone calls ,admitting and discharging patients.

• Attended, participated, and contributed to monthly staff meetings addressing resident needs.
• Served as an approachable resource for residents seeking advice or assistance with personal or academic issues.
• Responded to room transfers, incident reports, and maintenance requests.
• Managed front desk operations during assigned shifts, assisting visitors with inquiries while maintaining accurate records of residence hall activities.

• Wore necessary personal protective equipment to minimize risks from hazardous materials, biohazards, and other harmful substances.
• Ensured timely completion of assigned tasks by effectively prioritizing workload based on urgency and importance.
• Practiced established infection control methods to reduce risks to patients, families, and medical staff.
• Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.

• Trained other employees in customer service, food safety, and performance requirements.
• Taught new team members correct procedures for all areas of operations.
• Studied crew members during work shift to provide feedback and guidance in improving performance.
• Set positive example for team members by providing high-quality, efficient service.
• Cashier, cook, and crew leader, great customer service to customers and staff.