Stephanie Durbin
Burlington,KY
Summary
Organized and dependable team player successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Office Manager
AirWay Technologies
08.2021 - Current
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
- Reduced costs with meticulous budget monitoring and expense tracking for essential supplies and equipment.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
Account Manager
Telematic Consulting
05.2020 - Current
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Developed customized account plans for clients to help them achieve their business goals.
- Negotiated contract terms with clients, securing favorable agreements for both parties.
Underwriter
OMEGA Processing Solutions
10.2017 - 03.2020
- Improved risk assessment accuracy by conducting thorough reviews of loan applications and financial documents.
- Reduced company losses by identifying potential risks and recommending appropriate mitigating measures.
- Collaborated with sales teams to develop competitive pricing strategies for new products, increasing market share.
- Managed a portfolio of high-risk clients, implementing tailored underwriting guidelines to minimize losses while maintaining growth opportunities.
Education
High School Diploma -
Boone County High School
Florence, KY05.2011
Skills
- Data Entry
- Customer Service
- Office Management
- Project Management
- Organizational Skills
- Customer Relations
Timeline
Office Manager
AirWay Technologies
08.2021 - Current
Account Manager
Telematic Consulting
05.2020 - Current
Underwriter
OMEGA Processing Solutions
10.2017 - 03.2020
High School Diploma -
Boone County High School
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