Experienced retail professional with over 8 years in customer service, including 5 years in cashiering and 4 years in supervisory roles. Skilled in retail operations, inventory management, merchandising, and team leadership. Known for strong organizational capabilities and adaptability, ready to contribute effectively in a new role.
Work History
Ebay 5 Star Medical
Self Employed Online Business
Photographed and cataloged inventory, enhancing online sales visibility.
Crafted detailed product descriptions and ensured accurate inventory records to support sales.
Sourced products from third-party vendors to enhance offerings.
Managed online sales activities and tracked inventory effectively.
Engaged with buyers to provide exceptional customer service and resolve inquiries.
Accurately packaged and shipped customer orders in a timely manner.
Carrier & Clerk
United States Postal Service, USPS
Delivered mail and packages safely and efficiently, ensuring timely distribution.
Maintained accurate delivery records by adhering to established routes.
Provided professional customer service to residential and business clients.
Assisted customers with package tracking and inquiries to enhance satisfaction.
Researched missing or delayed packages while providing regular status updates.
Created and escalated service requests to locate lost mail and packages.
Processed customer transactions and delivered postal service information accurately.
Collaborated with internal departments to resolve customer concerns promptly.
Supervisor / Cashier
The Home Depot Store
Supervised team members, assigning daily tasks to enhance workflow and achieve operational goals.
Maintained high productivity and customer service standards across all operations.
Managed merchandising projects, optimizing department displays to attract customers and increase engagement.
Executed planograms and maintained inventory management processes to ensure stock accuracy.
Ordered merchandise and sustained optimal stock levels to meet customer demand.
Collaborated with vendors and suppliers to expand product offerings and meet customer preferences.
Supervisor / Cashier
Orchard Supply Hardware
Supervised employees and delegated responsibilities to optimize team efficiency.
Achieved department goals and quotas consistently through strategic management.
Managed merchandising projects and created planograms that improved product placement.
Ordered merchandise while ensuring accurate inventory levels to meet customer demand.
Collaborated directly with vendors and suppliers to ensure optimal product selection.
Executed data entry and administrative tasks with precision.
Completed necessary paperwork and generated timely reports.
Education
Pharmacy Technician Diploma - Pharmaceutical Medicine
BioHealth Collge
San Jose, CA
High School Diploma -
San Jose Conservation Corps
San Jose, CA
Skills
Inventory Management
Product Merchandising
Vendor Relations
Transaction Processing
Customer Service
Team Coordination
Staff Oversight
Management
Package Tracking
Problem Resolution
Time Management
Organization
Multitasking Abilities
Team building
Communication
Positive demeanor
Timeline
Ebay 5 Star Medical
Self Employed Online Business
Carrier & Clerk
United States Postal Service, USPS
Supervisor / Cashier
The Home Depot Store
Supervisor / Cashier
Orchard Supply Hardware
Pharmacy Technician Diploma - Pharmaceutical Medicine
Executive Housekeeper | 5-Star Luxury Hotel (120 Rooms) at OTWOHOTELS BY TERRA & MARExecutive Housekeeper | 5-Star Luxury Hotel (120 Rooms) at OTWOHOTELS BY TERRA & MAR