Stephanie Elder
Mesa,AZ
Summary
Hello Stephanie, it sounds like you have had a diverse career journey since 2010. Starting from working in customer service to now being involved in key roles such as supporting individuals with special needs and their families, working in hotels, and serving as a security guard. Each role must have provided you with unique experiences and challenges, shaping your skills and perspective along the way. It's impressive to see the range of environments you have been a part of, each requiring different sets of skills and patience. Your versatility in transitioning across these fields showcases your adaptability and commitment to making a difference in various capacities.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Security Guard
Arizona Protection Agency
01.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
In Room Dining
The W Hotel
04.2023 - 08.2023
- Contributed to a positive work environment by maintaining a professional demeanor at all times.
- Assisted in menu development, incorporating guest feedback to create an enticing selection of options.
- Maintained a clean and organized work environment, ensuring a high standard of cleanliness in all in-room dining areas.
- Developed strong relationships with repeat guests, providing consistent quality service during each stay.
- Improved teamwork among staff members by fostering open communication and collaboration between departments involved in the in-room dining process.
- Consistently exceeded performance goals by effectively managing time and workload during peak periods.
Deli Clerk
Bashes
03.2020 - 01.2023
- Greeted customers at counter to fulfill requests and answer questions.
- Precisely measured, weighed, sliced, and packaged deli products according to customer requests while minimizing waste.
- Maintained a safe working environment by adhering to food safety guidelines and promptly addressing any hazards.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Improved workflow efficiency by effectively multitasking, prioritizing tasks, and communicating with team members.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Assisted in training new employees on proper deli procedures, ensuring consistent quality across the team.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
Behavioral Health Care Giver
Aorion Care
01.2020 - 11.2022
- Provided crisis intervention services to patients experiencing acute mental health emergencies, ensuring safety and appropriate follow-up care.
- Conducted thorough evaluations on potential clients in order to better understand their specific needs related to their mental health.
- Enhanced treatment adherence by providing ongoing support, education, and resources to patients and their families.
- Maintained detailed records on client progress, ensuring accurate and up-to-date information for all members of the care team.
- Improved patient outcomes by developing and implementing personalized care plans for individuals with behavioral health disorders.
Tattoo Shop Manager
Resurrection Tattoo
04.2017 - 09.2021
- Maintained a clean, safe, and inviting store environment for both customers and employees by enforcing proper safety protocols and cleanliness standards.
- Delivered excellent customer service by addressing and resolving customer inquiries and complaints.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed inventory levels for optimal product availability, resulting in fewer stockouts and increased sales.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Maintained safe working environment by enforcing adherence to safety and security protocols.
- Increased customer satisfaction by implementing effective sales strategies and providing exceptional customer service.
- Resolved customer complaints professionally and promptly, maintaining a positive brand image and enhancing customer loyalty.
- Created employee schedules to align coverage with forecasted demands.
- Kept orderly and accurate accounting records by monitoring sales documentation.
- Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.
- Mentored team members to enhance professional development and accountability in workplace.
- Developed new promotional campaigns to attract new customers.
- Implemented store policies and procedures to remain compliant with corporate guidelines.
- Recruited trained, and mentored a high-performing staff, fostering a positive work environment that encouraged teamwork and collaboration.
- Established and optimized schedules to keep coverage and service in line with forecasted demands.
- Streamlined store operations by delegating tasks efficiently to team members and monitoring progress regularly.
Project Manager
Sleep-Dog Productions
03.2018 - 04.2019
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Met project deadlines without sacrificing build quality or workplace safety.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Identified plans and resources required to meet project goals and objectives.
In Home Care
Affinity Family Care
01.2013 - 07.2017
- Collaborated with interdisciplinary teams for optimal patient care coordination and continuity of services.
- Maintained accurate and complete documentation, contributing to seamless transitions between healthcare providers and settings.
- Developed individualized care plans to address unique patient needs, resulting in improved health outcomes.
- Educated patients and families on disease management, promoting self-care strategies and healthier lifestyles.
- Developed effective time management strategies within a home care setting, optimizing productivity while maintaining high-quality nursing services.
- Working with special needs individuals and their families to enhance the quality of life and it experiences that they have. Their capabilities for daily life skill sets. Being relief to family members.
Education
High School Diploma -
Home School
Jefferson Iowa03.2010
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace Safety
- Punctuality
- Emergency Response
- First Aid Certified
- English fluency
- Relationship building and management
Certification
First aid
C P R
Article nine
Guard card unarmed
Timeline
Security Guard
Arizona Protection Agency
01.2024 - Current
In Room Dining
The W Hotel
04.2023 - 08.2023
Deli Clerk
Bashes
03.2020 - 01.2023
Behavioral Health Care Giver
Aorion Care
01.2020 - 11.2022
Project Manager
Sleep-Dog Productions
03.2018 - 04.2019
Tattoo Shop Manager
Resurrection Tattoo
04.2017 - 09.2021
In Home Care
Affinity Family Care
01.2013 - 07.2017
High School Diploma -
Home School
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