Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Stephanie Ellet

Wolf Lake,IL

Summary

Dynamic Home Health Caregiver with a proven track record at Addus Healthcare, skilled in conflict resolution and relationship building. Enhanced patient satisfaction through personalized care plans and effective communication. Adept at problem resolution and promoting independence, ensuring a safe and supportive environment for clients. Committed to improving overall quality of life. Currently working on a bachelor's degree in healthcare administrative management. Seeking employment within an office setting to help early building of skills and knowledge before graduation late next year.

Overview

15
15
years of professional experience

Work History

Home Health Caregiver

Addus Healthcare
01.2025 - Current
  • Administered personalized care plans to enhance patient comfort and well-being.
  • Assisted patients with daily living activities, ensuring dignity and respect.
  • Monitored vital signs and reported changes to healthcare professionals promptly.
  • Educated families on care techniques and medication management for improved outcomes.
  • Collaborated with interdisciplinary teams to optimize patient care strategies.
  • Implemented infection control procedures to maintain a safe caregiving environment.
  • Developed rapport with patients, fostering trust and improving overall satisfaction with services.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with daily living activities, improving their overall quality of life.
  • Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
  • Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
  • Provided mobility assistance such as walking and regular exercising.
  • Provided physical assistance for mobility, promoting independence and safety in the home environment.
  • Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
  • Performed laundry, grocery shopping and other light housekeeping duties as instructed by client.
  • Followed nutritional plans to prepare optimal meals.
  • Provided transportation and appointments management.

Salon Owner

Hair Envy
01.2011 - Current
  • Developed skills in client consultations to identify individual needs and preferences.
  • Assisted in maintaining cleanliness and organization of salon environment.
  • Gained familiarity with salon software for scheduling and inventory management.
  • Learned techniques for effectively promoting services to attract new clients.
  • Adapted quickly to new tools and equipment used within the salon setting.
  • Engaged in ongoing training to enhance service offerings and improve client experiences.
  • Supported marketing efforts by utilizing social media platforms to promote salon services.
  • Developed marketing strategies to attract new clients, utilizing social media platforms and promotional events.
  • Maintained daily, monthly, and quarterly records of costs and revenue.
  • Managed daily operations for salon success, including staff scheduling, inventory management, and financial reporting.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Ensured compliance with industry regulations and hygiene standards through routine inspections and process improvements.
  • Boosted customer satisfaction by implementing innovative salon services and personalized consultations.
  • Oversaw daily salon operations and performed general salon tasks.

Education

Bachelor of Science - Healthcare Administrative Management

Southeast Missouri State University
Cape Girardeau
12-2026

High School Diploma -

Shawnee High School
Wolf Lake, IL
05-2002

Skills

  • Emotional support
  • Critical thinking
  • Data entry
  • Customer service
  • Customer relations
  • Problem resolution
  • Relationship building
  • Computer proficiency
  • Conflict resolution
  • Microsoft Excel
  • Payment processing
  • Client relations
  • Customer satisfaction measurement
  • Microsoft outlook
  • Scheduling
  • Follow-up skills
  • Appointment scheduling
  • Coordination
  • Assertiveness
  • Spreadsheets

Languages

English
Full Professional

Timeline

Home Health Caregiver

Addus Healthcare
01.2025 - Current

Salon Owner

Hair Envy
01.2011 - Current

Bachelor of Science - Healthcare Administrative Management

Southeast Missouri State University

High School Diploma -

Shawnee High School

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