Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Stephanie Ellis

Spring

Summary

Dynamic healthcare access professional with over 15 years of experience optimizing patient admissions and registration processes. Proven expertise in patient communication, insurance verification, and data management ensures reliable support in fast-paced environments while maintaining high service standards. Recognized as a collaborative team player adept at adapting to evolving organizational needs, consistently contributing to goal achievement. Committed to leveraging extensive knowledge of medical terminology and scheduling to enhance operational efficiency and elevate patient satisfaction, while seeking a full-time role that presents professional challenges and opportunities to utilize strong interpersonal skills, effective time management, and problem-solving abilities.

Overview

18
18
years of professional experience
1
1
Certification

Work History

Hospice MA

MiMi’s Caring Angels
06.2023 - Current
  • Assist medication management and monitoring vital signs
  • Maintain accurate health records using EHR systems
  • Exercise strong problem solving and time management skills in fast paced setting
  • Deliver compassionate, empathetic care to patients and families
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.

Clinic Administrator

Fresenius Kidney Care
10.2022 - 08.2024
  • Scheduled and confirmed patient appointment for dialysis and follow-up care
  • Handled high-volume inbound and outbound calls with professional and accuracy
  • Entered and maintained patient records in compliance with HIPPA stands
  • Supported insurance verification for HMO, PPO, and private plans
  • Provided administrative support to clinical staff to enhance workflow efficiency
  • Vital signs and patient sign in
  • Maintain ordering supplies and supply room stock
  • Oversaw daily clinic operations, ensuring compliance with healthcare regulations and policies.

Director/Owner

Precious Moments Daycare
10.2007 - 01.2020
  • Oversee daily operations, staff management and compliance with state regulations
  • Develop educational programs and maintain strong parent relation
  • Manage payroll, budget, and documentation with accuracy and confidentiality
  • Trained staff in safety, communication, and early childhood development
  • Earn over 300+ credit hours Childcare & Early Childhood Development
  • Created Healthy Meal Plans

Education

Associate of Science - Childcare

Texas A&M Agriculture College-College Station
Houston, TX
05-2011

Skills

  • Experienced in managing inbound calls
  • Client support
  • Effective problem resolution
  • Accurate data reporting
  • Data recording
  • Organized scheduling coordination
  • Strategic decision-making
  • Collaborative team management
  • Effective time management

Certification

TWIC Card; OSHA30, Childcare Associate Director Credentials, Medical Assistant, The Office of City Controller Chris Hollins Award, Certificate of Congressional Recognition by Sheila Jackson Lee, Graduate, CEI SURE Program C.T. Bauer College Of Business

Timeline

Hospice MA

MiMi’s Caring Angels
06.2023 - Current

Clinic Administrator

Fresenius Kidney Care
10.2022 - 08.2024

Director/Owner

Precious Moments Daycare
10.2007 - 01.2020

Associate of Science - Childcare

Texas A&M Agriculture College-College Station

Awards

S.T.Y.L.E. Service Teamwork Yes Leads To Excellence, Anita Carmen Leadership MInistry, Texas Southern University Leadership Certificate, Certificate of Gratitude-Community Service, University Of Houston SURE Program
Stephanie Ellis