Stephanie Emile
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
11
11
years of professional experience
Work History
Registered School Nurse
ProCare Therapy
10.2023 - Current
- Administered medication to students as prescribed by physicians to provide necessary treatment and manage health conditions.
- Monitored ongoing medical conditions such as asthma or diabetes, adjusting care plans accordingly to maintain optimal student wellness levels.
- Supported students with special needs by coordinating individualized healthcare plans and working closely with the interdisciplinary team.
- Managed immunization compliance within the school population to prevent the spread of communicable diseases.
- Served as liaison between families, school personnel, and other healthcare providers on behalf of students.
- Assessed students'' physical and emotional well-being during daily clinic visits, providing appropriate care or referrals as needed.
- Assessed student health and identified potential health concerns to provide appropriate care.
- Streamlined documentation processes for maintaining accurate student health records, ensuring compliance with regulations.
- Implemented emergency protocols in medical emergencies to promote safety for students and staff.
- Contributed to a positive school culture by serving as an advocate for student health and wellness, empowering them to make informed decisions about their wellbeing.
- Provided support to students with special needs and disabilities to deliver appropriate care and meet educational needs.
- Developed care plans and made referrals as necessary for students with health concerns or injuries.
- Performed triage on incoming patients and determined severity of injuries and illnesses.
Server
Darden Restaurants
01.2018 - Current
- Educated customers on promotions to enhance sales
- Employed effective time management when dealing with multiple food orders
- Provided excellent service to guests
- Performed cash drops or transactions, including carrying drop boxes
- Identified profitable business leads and built pipeline of prospective customers
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
- Monitored guests for intoxication and immediately reported concerns to management
- Created orders, documented special requirements and discussed needs with kitchen personnel to provide customers with desired food and minimize complaints
- Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
- Kept register accurate through correct billing, payment processing and cash management practices
- Kept updated knowledge of menu and chef specials to provide recommendations according to tastes and specific allergies
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
- Helped customers place orders, explained menu items and suggested appropriate options for food allergy sufferers
- Prepared beverages and filled food orders for customers
- Checked identification to enforce age requirement for alcoholic beverages
- Greeted and served over 36 guests per day.
LPN (Licensed Practical Nurse)
Bellmore Merrick Medical
12.2019 - 07.2022
- Documented accurate and complete patient information to address patient problems and expected outcomes
- Performed routine evaluations of each patient's status, needs and preferences
- Obtained patient vital signs and input/output measurements from inpatients
- Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery
- Assisted with admissions, appointments, transfers and discharges
- Comforted and counseled patients and families throughout care process
- Gathered lab specimens, ordered testing and interpreted results to diagnose patients
- Assessed and responded to individual and community health education needs
- Safely administered vaccinations, providing education to customers on vaccines, dosage, indications, precautions, contraindications and potential side effects.
Medical Receptionist
Cross County Medical Care
03.2018 - 09.2018
- Adhered to strict HIPAA guidelines at all times to protect patient privacy
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Scheduled appointments for doctor visits and procedures using desktop calendar software
- Located, checked in and pulled medical records for patient appointments and incomplete charts
- Organized paperwork such as charts and reports for office and patient needs
- Checked patient data including insurance, demographic and health history to ensure all information was current
- Managed office logistics by scheduling appointments, maintaining files and collecting payments
- Scheduled, rescheduled and handled cancelled appointments for patients
- Received, recorded and addressed incoming and outgoing communication via telephone and email
- Coordinated front office duties, including customer service, patient scheduling and billing
- Organized patient files and streamlined operations to improve efficiency
- Kept waiting room neat and organized at all times by stacking magazines and removing trash
- Managed over 50 patient calls per day.
Sales Associate
Pandora Jewelry
02.2017 - 07.2017
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise
- Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs
- Maintained records related to sales, returns and inventory availability
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas
- Engaged with customers to effectively build rapport and lasting relationships
- Prepared merchandise for sales floor by pricing or tagging
- Processed product returns and assisted customers with other selections
- Delivered high level of assistance by locating products and checking store system for merchandise at other sites
- Educated customers on promotions to enhance sales
- Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
Cashier Sales Associate
Stop & Shop
08.2013 - 05.2017
- Trained as cashier and provided back-up coverage to provide customers with optimal support
- Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers
- Quickly and accurately counted drawers at start and end of each shift
- Followed standardized procedures for issuing cash refunds
- Welcomed and greeted customers and offered friendly, knowledgeable assistance
- Kept cash drawer in compliance with overage and shortage standards and handled all assigned change funds and cash receipts
- Entered all sales into cash register to record purchases
- Collaborated with team members in customer service, check out, stock control and overall store upkeep efforts
- Interacted with customers and resolved customer complaints with friendly, service-oriented support
- Calculated change, accepted declining balance cards and other acceptable forms of payment, and issued receipts to customers
- Restocked, arranged and organized merchandise in front lanes to drive product sales
- Aided in increasing store efficiency by 5%
- Maintained current knowledge of store promotions and highlighted sales to customers
- Monitored self-checkout systems and provided assistance or intervention where required.
Medical Receptionist
Cross County Medical Care
05.2013 - 08.2013
- Maintained current and accurate medical records for patients
- Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
- Organized paperwork such as charts and reports for office and patient needs
- Managed master calendar and scheduled appointments for providers based on optimal patient loads and clinician availability
- Managed over 30 calls per day
- Promptly answered multi-line phone system and greeted callers enthusiastically
- Scheduled appointments for doctor visits and procedures using desktop calendar software
- Scheduled, rescheduled and handled cancelled appointments for patients
- Obtained payments from patients and scanned identification and insurance cards
- Kept waiting room neat and organized at all times by stacking magazines and removing trash
- Adhered to strict HIPAA guidelines at all times to protect patient privacy.
Education
Some College (No Degree) - Nursing
Nassau Community College
Garden City, NYSome College (No Degree) - Nursing
York College of The City University of New York
Jamaica, NYRegistered Nursing Degree - Registered Nurse
St. Paul's School of Nursing
Rego Park, NY06.2022
Practical Nursing Degree - Practical Nursing
Vocational Education And Extension Board
Hicksville, NY08.2019
High School Diploma -
Valley Stream Central High School
Valley Stream, NY06.2013
Skills
- Infection control procedures
- Immunization Record Review
- Health screening
- Individualized healthcare plans
- Medication Administration
- Injury Treatment
- Family Education
- Allergy management
- Chronic Disease Management
- Hearing and Vision Screening
- School Health Surveys
- Rapport Building
Collecting vital signs
Acute Illness Recognition
Timeline
Registered School Nurse
ProCare Therapy
10.2023 - Current
LPN (Licensed Practical Nurse)
Bellmore Merrick Medical
12.2019 - 07.2022
Medical Receptionist
Cross County Medical Care
03.2018 - 09.2018
Server
Darden Restaurants
01.2018 - Current
Sales Associate
Pandora Jewelry
02.2017 - 07.2017
Cashier Sales Associate
Stop & Shop
08.2013 - 05.2017
Medical Receptionist
Cross County Medical Care
05.2013 - 08.2013
Some College (No Degree) - Nursing
Nassau Community College
Some College (No Degree) - Nursing
York College of The City University of New York
Registered Nursing Degree - Registered Nurse
St. Paul's School of Nursing
Practical Nursing Degree - Practical Nursing
Vocational Education And Extension Board
High School Diploma -
Valley Stream Central High School
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