Stephanie Epstein
Jersey City,NJ
Summary
My role extends beyond the conventional marketing professional, as I function as a vital liaison connecting the creative marketing team with regional offices and various corporate departments. In doing so, I actively facilitate clear communication and align expectations for brand standards. This entails spearheading the development of marketing campaigns for both internal business units and external events, engaging in website design initiatives, and effectively managing project resources.
Overview
15
15
years of professional experience
Work History
Assistant Manager/Social Media Manager
Sapa Sushi
Salt Lake City, UT
01.2019 - 08.2024
- I took charge of managing social media accounts and crafted engaging content for weekly postings.
- Throughout the serving role, I maintained a positive attitude, especially under pressure, and exhibited patience with both customers and coworkers.
- Manage the social media posting and rebranding strategy.
- I introduced social media analytics and strategy to enhance overall performance, and I support the marketing team by actively managing Google Reviews.
- Www.sapabarandgrill.com
Digital Marketing Specialist
Big-D Companies
Salt Lake City, UT
06.2021 - 05.2024
- I followed the brand guideline to develop digital assets.
- Maintained and updated 9 WordPress websites supporting Big-D's 16 offices across 9 western states.
- I reviewed and designed the websites to support the following marketing campaigns: luxury homes in Park City, and created an individual personality for each regional office.
- Developed a marketing strategy for the Social Media team and the Brand Journalist for creation and posting, as well as devised strategies for our internal SharePoint website.
- Executed digital campaigns using SEO best practices, from Google Analytics.
- I produced monthly management reports that were distributed to C-suite and executive leadership.
- Manage construction project photography and working shots, and developed all video assets for all 9 Big-D offices. An example of this is the SLC International Airport, completed in 2020.
- By leveraging the project management system Wrike, I can plan and oversee the execution of digital projects to ensure alignment with our goals and team performance.
- Managed the strategic planning and seamless execution of the Business Development and Marketing retreat, bringing together 55 participants from 16 different offices.
Digital Creative Coordinator
Big-D Companies
Salt Lake City, UT
06.2019 - 06.2021
- Collaborated with regional offices, agencies, and executives to present innovative campaign ideas.
- Managed various marketing initiatives, encompassing events, social media, video, websites, and advertisements, ensuring seamless coordination of strategies in line with brand guidelines.
- Managed the strategic planning and seamless execution of Big-D's President's Club by executing complex marketing and creative projects, including video and event coordination.
- I oversaw external vendors while spearheading the creation and development of five (5) new websites for Big-D.
- Developed, implemented, and maintained the internal Big-D SharePoint website for 9 regional offices.
- Introduced a more data-driven approach to our video and social media strategies.
Marketing Intern
Ballet West
Salt Lake City, UT
01.2019 - 06.2019
- Managed social media accounts and created social media content for daily postings.
- Assisted in redesigning and rebranding Ballet West's website and social media accounts.
- Web content management.
- Website development and coding.
- Assisted in social media posting and rebranding strategy.
- Www.balletwest.org
Bar Manager / Server
Ghidotti's
Park City, UT
01.2015 - 06.2019
- As the bar manager, I was responsible for overseeing the efficient operation of the bar.
- I managed inventory, ensuring a well-stocked, and organized bar.
- I collaborated with the general manager to create and update drink menus.
- Primary responsibility is to oversee the efficient operation of a bar establishment.
- Managed bar menu development.
- Maintained high service and legal standards.
Receptionist Manager
High West Saloon
Park City, UT
01.2017 - 01.2019
- Managed events and private bookings, answered, and directed company phone calls.
- Assisted the Marketing Department with extra duties. Key skills learned included maintaining good client relations, error-free reservation management, and organization.
- Time management, to ensure weekly deadlines were met.
- Ensured a welcoming and efficient environment for visitors, handling phone calls, and scheduling appointments for guests visiting the distiller.
Contact Representative
Veterans First Mortgage
Salt Lake City, UT
01.2010 - 01.2012
- Experience working in a software support, call center, training, or inside sales environment is a plus.
- Effectively exchange information via telephone, email, and instant messaging platforms.
- Strong competence and comfort in listening to and responding to customer needs and concerns.
- Processed calls and inquiries to ensure accuracy and efficiency for all loan applications.
- Acquired and maintained an understanding of the loan process offered to effectively address customer queries.
Education
Bachelor of Science - Marketing
Westminster College
Salt Lake City, UT06-2019
Skills
- Digital Media Management
- Project & Event Management
- Content Creation Strategy
- Campaign Management
- PR & Comms Management
- WordPress
- SEO Optimization & Management
- B2B Sales Experience
- Software Platforms
- Google Analytics
- Meta, Wrike, Asana, Monday
- Sprout, Meltwater, Procore
- Hootsuite, FreshService
- Adobe Creative Cloud
- InDesign, Photoshop, Lightroom
- Microsoft 360, SharePoint
- PowerPoint, Excel, Word
Locations
- Salt Lake City, UT
- Jersey City, NJ
- Park City, UT
Timeline
Digital Marketing Specialist
Big-D Companies
06.2021 - 05.2024
Digital Creative Coordinator
Big-D Companies
06.2019 - 06.2021
Assistant Manager/Social Media Manager
Sapa Sushi
01.2019 - 08.2024
Marketing Intern
Ballet West
01.2019 - 06.2019
Receptionist Manager
High West Saloon
01.2017 - 01.2019
Bar Manager / Server
Ghidotti's
01.2015 - 06.2019
Contact Representative
Veterans First Mortgage
01.2010 - 01.2012
Bachelor of Science - Marketing
Westminster College
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