Summary
Overview
Work History
Education
Skills
EXPERIENCE HIGHLIGHTS
Timeline
Generic

Stephanie Escobar

Flushing

Summary

To obtain a position in which I can utilize my experience and knowledge to deliver extraordinary results.

Overview

15
15
years of professional experience

Work History

Freelancer

L'Oreal
05.2025 - Current
  • Played a vital role in maintaining a clean, inviting store environment by assisting with general housekeeping duties as needed within the fragrance department.
  • Collaborated with team members to achieve monthly sales goals and exceed customer satisfaction targets.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.

Fragrance Specialist

Bulgari
06.2023 - Current
  • Developed customized fragrance recommendations based on client preferences and product knowledge.
  • Conducted in-store demonstrations to educate customers on fragrance application techniques and scent layering.
  • Trained new staff on product features, enhancing team knowledge and improving customer service quality.
  • Analyzed sales data to identify trends, informing inventory management and merchandising strategies for optimal performance.
  • Cultivated positive relationships with vendor representatives, staying informed about upcoming launches and promotional opportunities.
  • Served as a key resource for colleagues seeking guidance on fragrances selections or industry knowledge.
  • Contributed to overall store success by maintaining a visually appealing fragrance counter display, ensuring optimal product placement and organization.
  • Assisted in inventory management, accurately tracking stock levels and placing orders for new products as needed.
  • Enhanced customer experience by providing personalized fragrance recommendations based on individual preferences and lifestyles.
  • Educated customers on proper fragrance application techniques, enhancing their overall experience with the product.
  • Listened to customer needs and desires to identify and recommend optimal products.

Maintenance Crew Member

Imperial Commercial Cleaning
07.2010 - 02.2025
  • Conducted routine inspections of equipment and facilities to ensure optimal functionality.
  • Performed preventive maintenance on machinery to minimize downtime and enhance operational efficiency.
  • Collaborated with team members to troubleshoot and resolve maintenance issues promptly.
  • Implemented safety protocols, ensuring compliance with industry standards during all maintenance activities.
  • Monitored inventory levels of tools and supplies, coordinating timely reordering to prevent shortages.
  • Followed routine maintenance checklist.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.

Freelancer

Coty
01.2016 - 08.2017
  • Demonstrated products to help customers make purchasing decisions on perfumes and fragrances.
  • Applied extensive knowledge and training on perfume and scent products to educate prospects and customers.
  • Utilized effective communication skills to convey complex information about scent notes, ingredients, and brand history to customers of varying levels of expertise in the world of perfumery.
  • Boosted sales by conducting product demonstrations and effectively communicating product features and benefits to potential customers.
  • Increased customer satisfaction by offering consultative services, helping shoppers find their signature scent or the perfect gift for a loved one.
  • Demonstrated adaptability by successfully promoting various fragrance brands and adjusting sales techniques to meet the unique needs of each customer.

Education

High School Diploma -

John Bown High School
Flushing, NY
06.2010

Skills

  • Bilingual (fluent in Spanish)
  • Microsoft office (Word, Excel, Power Point)

EXPERIENCE HIGHLIGHTS

  • Customer Service
  • Provided friendly, courteous and professional service.
  • Built lasting relationships with customers.
  • Shared in-depth knowledge of the product with the customer.
  • Communicated with the customer and provided suggestions of alternative options.
  • Greeted customers as they entered the store and the checkout area.

Timeline

Freelancer

L'Oreal
05.2025 - Current

Fragrance Specialist

Bulgari
06.2023 - Current

Freelancer

Coty
01.2016 - 08.2017

Maintenance Crew Member

Imperial Commercial Cleaning
07.2010 - 02.2025

High School Diploma -

John Bown High School
Stephanie Escobar