Results-driven professional with over a decade in office management and team leadership. Known for enhancing service delivery and streamlining processes to boost operational efficiency.
Overview
14
14
years of professional experience
Work History
PCC Lead
Optum Medical
Hoboken, NJ
07.2012 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Office Manager
Optum Medical
Hoboken, NJ
05.2015 - 01.2020
Managed daily office operations, ensuring efficiency and organization across departments.
Coordinated communication between medical staff and administration to enhance service delivery.
Implemented process improvements that streamlined scheduling and reduced patient wait times.
Oversaw inventory management, ensuring optimal stock levels of medical supplies and equipment.
Asst. Manager
Optum Medical
Hoboken, NJ
01.2014 - 01.2015
Led cross-functional teams to enhance patient care processes and improve operational efficiency.
Developed training programs for staff, fostering skill advancement and knowledge sharing.
Streamlined communication protocols between departments, ensuring timely information flow and collaboration.
Implemented quality control measures, increasing accuracy in patient data management systems.