Stephanie Escoto
Ridgefield
Summary
Dynamic service crew member at McDonald's Restaurant, recognized for enhancing customer satisfaction through exceptional service and effective problem-solving. Proven ability in cash handling and maintaining cleanliness, while fostering teamwork and collaboration. Fluent in Spanish, I excel in building relationships and ensuring a safe, welcoming dining experience for all customers.
Personable and dedicated team player with knack for delivering top-notch customer service and fostering welcoming atmosphere. Possesses foundational knowledge in food safety and sanitation principles, coupled with strong communication and multitasking skills. Aims to enhance customer satisfaction and contribute to operational efficiency.
Professional with strong experience in customer service and food industry operations, equipped to deliver exceptional service and ensure customer satisfaction. Focused on teamwork, adaptable to changing needs, and skilled in communication, multitasking, and maintaining clean and efficient work environment. Reliable and results-driven, ready to contribute effectively to any service team.
Overview
1
1
year of professional experience
Work History
Service Crew Member
McDonald's Restaurant
09.2022 - 09.2023
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept customers and crew areas organized.
- Kept all prep areas clean by sweeping, mopping, and washing down counters.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
- Handled cash transactions responsibly, ensuring accurate accounting for daily sales.
- Resolved customer complaints promptly and professionally, maintaining a focus on overall satisfaction.
- Assisted in training new crew members, ensuring they were well-equipped to provide quality service.
- Promoted a safe dining experience by enforcing proper sanitization practices among team members during shifts.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Kept food preparation area, equipment, and utensils clean and sanitary.
- Took orders, prepared meals, and collected payments.
Education
Ridgefield High School
RidgefieldSkills
- Customer service
- Cleaning and sanitizing
- Verbal and written communication
- Strong work ethic
- FLUENT IN SPANISH
- Cleanliness and hygiene
- Cash handling
- Hospitality service expertise
- Relationship building
- Multitasking and organization
- Teamwork and collaboration
- Problem-solving
- Food safety knowledge
Languages
Spanish
Native or Bilingual
Interests
- Baking
- Dancing
- I enjoy cooking for friends and family gatherings
Timeline
Service Crew Member
McDonald's Restaurant
09.2022 - 09.2023
Ridgefield High School
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