Stephanie Etheredge

• Completed grant documentation through onsite portal; Monitored and coordinated the administration of post-award grants to ensure following budgeting policies, procedures and agency requirement that are being followed; manages administrative problems and/or budget changes occurring during the awarded grant period
• Thorough understanding of grant funding policies and procedures and applicable local, state, and federal regulations
• Excellent verbal and written communication skills
• Thorough understanding of effective grant writing techniques
• Proficient in Microsoft Office Suite or related software.

• Scheduled patients for OB/GYN/Internal Medicine/Pediatric departments provided support for staff and providers within practice; verified insurance through Epic system using work ques too complete registration; optimized referral work que estimate; reviewed and verified registration portal before initial appointments; collected copays; checking patients in and out front desk
• Optimized End of day work flow closing cash draw no show notices.

• Provided support for all orthopedic medical providers using epic; Scheduled MRI’S, X-rays Provided authorizations from insurance and collected copay’s emailed and scanned documents into patients Folder through secure email

• Scheduled patients over through hybrid /updated all insurance information/scanned documents And test results through EPIC PORTALS; SCHEDULED MFM PATIENTS FORWARDED IMPORTANT CALLS TO PROVIDER ON CALL/SCHEDUELED ZOC DOC PATIENTS AND REGISTERED NEW PATIENTS

Interviewed pa to complete documents, case histories and medical forms Reviewed and explained insurance plans to patients to educate on payment policies and procedures Contacted hospitals for medical records and imaging reports for physician review: Validated insurance information and obtained insurance referrals prior to patient visit; Communicated with outside offices for required surgical clearances and necessary follow-up Answered patient calls in regards to scheduling, medication issues and surgery-related questions Prepared and maintained patient charts, medical histories and charts for doctor on duty Updated and maintained patient files and information in multiple databases Answered telephones and directed calls to appropriate staff Greeted visitors, ascertained purpose of visit and directed them to appropriate staff Scheduled and confirmed patient appointments, surgeries and medical consultations Transited correspondence and medical records by mail, e-mail and fax Maintained medical records, technical library and correspondence files Performed various clerical and administrative functions, such as ordering and maintaining inventory of supplies Completed documents, case histories and forms, such as intake and insurance forms Compiled and recorded medical charts, reports and correspondence, using typewriter and personal computer Prepared correspondence and assisted physicians and medical scientists with preparation of reports, speeches, articles and conference proceedings Scheduled tests and procedures for patient, such as lab work and x-rays, based on physician orders

• Proficient in IDX and, EPIC Verified health insurance through Eagle., Epic Checking patents in and out through IDX Provided administrative assistance in processing: Files, Follow-ups, and clerical

• Responsible for verifying insurances with all resources available Proficient in using hospital applications; IDX, EPIC AND EAGLE Updating Accounts Full Account reviews resolving all open invoices and submitting claims Insurance Verification, Calling Insurance companies to update insurance information and to update account information Closing all open invoices and updating accounts Charge entry Payment Posting, and Batch Conciliations Knowledge of full revenue cycle Scheduling numerous procedures including endoscopies, cardiac evaluations, Doppler studies Making courtesy calls for appointments Composing information for insurance to certify medical procedures Creating information for the HIPPA Compliance Act Assis/ng pa/ents with refills, Appointments and referrals Answering multiple phone lines, ordering supplies, and collecting outstanding money on accounts Answered phones in High call volume area, and retrieved messages, Verifying demographic and insurance information through IDX web system Preparing charts for new pa/ents Proficient in IDX Knowledge of IDX and Care Cast Verified health insurance through Eagle Checking pa/ents in and out through IDX Provided administrative assistance in processing: Files: follow-ups, and clerical functions Proficient in E CLINIC WORKS IDX CARE CAST EPIC AND NEXTECH; CORODINATOR Insurance Verification; Prior Authorization; In and Out of network Insurances Multiple Phone Lines MICROSOFT OFFICE; and EXCELL., Enhanced revenue and reduced accounts receivable through expeditious billing Researched sources of hospital reimbursement from Medicare, Medicaid, Hospital Insurance

• Knowledge of full revenue cycle Scheduling numerous procedures including endoscopies, cardiac evaluations, Doppler studies Making courtesy calls for appointments Composing information for insurance to certify medical procedures Creating information for the HIPPA Compliance Act Assis/ng pa/ents with refills, Appointments and referrals Answering multiple phone lines, ordering supplies, and collecting outstanding money on accounts Answered phones in High call volume area, and retrieved messages, Verifying demographic and insurance information through IDX web system Preparing charts for new pa/ents Proficient in IDX Knowledge of IDX and Care Cast Verified health insurance through Eagle Checking pa/ents in and out through IDX Provided administrative assistance in processing: Files: follow-ups, and clerical functions Proficient in E CLINIC WORKS IDX CARE CAST EPIC AND NEXTECH; CORODINATOR Insurance Verification; Prior Authorization; In and Out of network Insurances Multiple Phone Lines MICROSOFT OFFICE; and EXCELL., Enhanced revenue and reduced accounts receivable through expeditious billing Researched sources of hospital reimbursement from Medicare, Medicaid, Hospital Insurance

• Answered phones in High call volume area, and retrieved messages, Verifying demographic and insurance information through IDX web system Preparing charts for new pa/ents Proficient in IDX Knowledge of IDX and Care Cast Verified health insurance through Eagle Checking pa/ents in and out through IDX Provided administrative assistance in processing: Files: follow-ups, and clerical functions Proficient in E CLINIC WORKS IDX CARE CAST EPIC AND NEXTECH; CORODINATOR Insurance Verification; Prior Authorization; In and Out of network Insurances Multiple Phone Lines MICROSOFT OFFICE; and EXCELL., Enhanced revenue and reduced accounts receivable through expeditious billing Researched sources of hospital reimbursement from Medicare, Medicaid, Hospital Insurance

• Responsible for verifying insurances with all resources available Proficient in using hospital applications; IDX, EPIC AND EAGLE Updating Accounts Full Account reviews resolving all open invoices and submitting claims Insurance Verification, Calling Insurance companies to update insurance information and to update account information Closing all open invoices and updating accounts Charge entry Payment Posting, and Batch Conciliations Knowledge of full revenue cycle Scheduling numerous procedures including endoscopies, cardiac evaluations, Doppler studies Making courtesy calls for appointments Composing information for insurance to certify medical procedures Creating information for the HIPPA Compliance Act Assis/ng pa/ents with refills, Appointments and referrals Answering multiple phone lines, ordering supplies, and collecting outstanding money on accounts Answered phones in High call volume area, and retrieved messages, Verifying demographic and insurance information through IDX web system Preparing charts for new pa/ents Proficient in IDX Knowledge of IDX and Care Cast Verified health insurance through Eagle Checking pa/ents in and out through IDX Provided administrative assistance in processing: Files: follow-ups, and clerical functions Proficient in E CLINIC WORKS IDX CARE CAST EPIC AND NEXTECH; CORODINATOR Insurance Verification; Prior Authorization; In and Out of network Insurances Multiple Phone Lines MICROSOFT OFFICE; and EXCELL., Enhanced revenue and reduced accounts receivable through expeditious billing Researched sources of hospital reimbursement from Medicare, Medicaid, Hospital Insurance