Stephanie Eubanks
League City,TX
Summary
Motivated Sales professional with demonstrated success in merchandising and strategic development. Confident and persuasive with exemplary product knowledge. Recognized for advanced sales and merchandising skills.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Hospital Unit Coordinator
Harris Health System - Ben Taub General Hospital
03.2022 - Current
- Streamlined patient admissions by efficiently managing and organizing medical records.
- Enhanced unit efficiency by maintaining up-to-date patient information and coordinating interdisciplinary care.
- Boosted communication between healthcare providers with accurate scheduling of patient appointments and procedures.
- Ensured staff adherence to hospital policies through timely dissemination of regulatory updates and guidelines.
- Improved patient satisfaction by addressing inquiries promptly, and escalating concerns to relevant staff when necessary.
- Managed approximately 30 incoming calls and directed them to appropriate personnel.
- Optimized resource allocation by tracking inventory levels, ordering supplies, and managing equipment maintenance schedules.
Medical Assistant
Shriners Hospital for Children
06.2020 - Current
- Perform vital signs, Patient intake, Phone triage, Specimen collection
- Improved 20+ patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting 3-4 providers with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
Sales Lead
Ann Taylor Factory Store
03.2023 - 12.2023
- Boosted sales performance by implementing strategic sales plans and effective team management.
- Enhanced client relationships through consistent communication and personalized solutions.
- Increased market share by identifying new business opportunities and executing targeted marketing initiatives.
- Streamlined sales processes for improved efficiency, resulting in higher conversion rates.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
- Cultivated a high-performance culture within the team by setting clear expectations, providing regular feedback, and recognizing achievements.
- Established strong rapport with clients through active listening techniques, understanding their unique needs and proposing tailored solutions.
Intake Services Coordinator
Pikes Peak Hospice and Palliative Care
01.2018 - 10.2018
- Scheduling evaluations, Initial intake Communications with new patients, Calling physicians for paperwork needs, Track and report each referral
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed efficient teams of up to 3-5 employees.
Department Assistant
Shriners Hospitals for Children
06.2017 - 08.2017
- Provide support for different department heads, Perform routine clerical tasks such as faxing, copying, filing, Prepared expense reports for administration, Assist with on-boarding new volunteers
- Streamlined office processes by implementing efficient organizational systems and procedures.
- Assisted in the preparation of reports, presentations, and documents for a well-organized and professional image.
Family Childcare Provider/ Owner
Lil’ Drummer’s Daycare
05.2013 - 05.2014
- Improved cognitive abilities in children through age-appropriate educational games and puzzles.
- Promoted physical health and activity with daily outdoor playtime, exercise routines, and organized sports.
- Established strong relationships with parents to facilitate open communication about child progress and concerns.
- Managed daily operations of a licensed home childcare facility, ensuring compliance with state regulations and safety standards.
Patient Care Representative
Castle Dental Center
04.2009 - 08.2009
- Answer telephones, Verify insurance eligibility, Schedule patient appointments, Reconcile Reports, Enter daily charges, Enter patient payments
Assistant Store Manager
Talbots
09.2008 - 02.2009
- Customer Service, Lead sales team, Track end of day financial records, Process payroll, Visual merchandising
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Assistant Store Manager
Gymboree
03.2005 - 08.2008
- Customer Service, Direct sales team, Track daily, monthly and yearly financial records, Process payroll, Recruit possible new hires, Train new employees, Visual merchandising
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
Education
Associates Degree in Allied Health: Medical Assistant -
IntelliTec Colleges
Colorado Springs, CO09.2016
Skills
- Loss Prevention
- Team Training
- Visual Merchandising
- Time Management
- Decision Making
- Goal Setting
- POS System Expertise
- Positive Customer Experience
Certification
Registered Medical Assistant, AMT, 2016
Timeline
Sales Lead
Ann Taylor Factory Store
03.2023 - 12.2023
Hospital Unit Coordinator
Harris Health System - Ben Taub General Hospital
03.2022 - Current
Medical Assistant
Shriners Hospital for Children
06.2020 - Current
Intake Services Coordinator
Pikes Peak Hospice and Palliative Care
01.2018 - 10.2018
Department Assistant
Shriners Hospitals for Children
06.2017 - 08.2017
Family Childcare Provider/ Owner
Lil’ Drummer’s Daycare
05.2013 - 05.2014
Patient Care Representative
Castle Dental Center
04.2009 - 08.2009
Assistant Store Manager
Talbots
09.2008 - 02.2009
Assistant Store Manager
Gymboree
03.2005 - 08.2008
Associates Degree in Allied Health: Medical Assistant -
IntelliTec Colleges
Registered Medical Assistant, AMT, 2016
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