STEPHANIE EVERIDGE
Jacksonville,FL
Summary
Dedicated Warehouse team member skilled in operating equipment, prioritizing tasks and carrying out fast-paced work to meet team goals. Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Customer Service Representative bringing top-notch skills in oral and written communication.
Overview
13
13
years of professional experience
Work History
Records Management Specialist
22nd Century Technologies Inc @ Iron Mountain
09.2021 - 11.2023
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Loaded, unloaded, and moved material to and from storage and production areas.
Environmental Service Technician
HHS Healthcare @ OPMC
03.2021 - 09.2021
- Washed down facility walls, floors, and doors regularly with cleaning solutions and sprayers.
- Monitored inventory levels and reported low stock of cleaning supplies and consumables for timely replenishment.
- Maintained spotless restrooms and break rooms with detail-oriented approach and consistent attention.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
Records Management Specialist
22nd Century Technologies @ Iron Mountain
09.2018 - 12.2019
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
- Performed general housekeeping and cleaning tasks.
Records Management Specialist
ACRO Service Corporation @ Iron Mountain
10.2017 - 07.2018
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Performed general housekeeping and cleaning tasks.
- Consistently lifted materials weighing as much as 50 pounds.
Environmental Services Housekeeper
Regents Park Of Jacksonville
07.2017 - 10.2017
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Removed waste paper and other trash from premises to designated area.
- Moved chairs, desks, and beds around rooms to clean behind and underneath furniture.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Emptied trash cans and recycling bins to promote clean, sanitary environment, and reduce odors and debris.
- Practiced established infection control methods to reduce risks to patients, families, and medical staff.
- Removed hazardous and medical waste from exam rooms, treatment rooms, and surgery suites to minimize risks to patients and medical personnel.
- Utilized chemicals and cleaning equipment to meet facility's predetermined sanitation and cleanliness quality standards.
- Interacted with hospital staff, patients, and families to demonstrate good customer service techniques.
- Cleaned and disinfected patient exam rooms, surgery suites, and common areas to promote sanitary treatment and services environment.
Food Service Team Member
Chartwells Compass Group @ DCPS Cedar Hills Elem.
02.2017 - 06.2017
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Prepared food orders to support waitstaff and other team members.
- Distributed food during busy peak periods to drive customer satisfaction.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock, and following proper storage procedures.
- Set up and broke down food service lines quickly to maintain service flow.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized kitchen, dining and service areas.
- Demonstrated knowledge of menu items and corresponding ingredients.
- Monitored food quality and freshness throughout day.
Janitorial Worker
Pillar Janitorial
05.2017 - 06.2017
- Cleaned desks, office equipment, walls, files, ledges, and countertops by dusting surfaces.
- Vacuumed and mopped floors to remove dirt and debris and maintain clean and safe work environment.
- Sanitized office spaces bathrooms and kitchens to maintain hygienic work environment for employees and visitors.
- Disinfected high-touch surfaces, doorknobs and light switches to prevent spread of germs and illness.
- Dusted and polished furniture, surfaces and equipment. to remove dust and grime.
- Dusted windows and mirrors to allow natural light inside office and maintain clear view of outside.
- Responsible for two six story office buildings.
- Emptied trashcans and transported waste to collection areas.
- Tidied lobby and reception areas to create professional and welcoming first impression for visitors.
- Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
- Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Med Tech
New Horizons Healthcare
09.2016 - 02.2017
- Interacted with patients and families while demonstrating high standards of performance, teamwork, and compassion.
- Administered medications and performed basic and advanced patient assessments.
- Performed patient service duties by communicating directly with patients, answering questions, and assisting with concerns.
- Monitored inventory levels of supplies, equipment, and reagents used and placed orders for replacements.
- Followed appropriate disinfecting procedures to sterilize medical equipment.
Facilities Lead
Charter School USA @ Westside And Clay
08.2013 - 05.2016
- Inspected buildings, grounds, and equipment for unsafe or malfunctioning conditions.
- Carried out building updates such as painting surfaces, replacing fixtures, and reorganizing rooms.
- Worked quickly on emergency requests in order to minimize disruptions to operations.
- Organized and maintained inventory of spare parts and equipment consumables.
- Used standard housekeeping equipment, tools, and supplies to accomplish basic cleaning.
- Maintained facility grounds, equipment and safety compliance.
- Created and implemented operational policies, processes and procedures to keep facilities running smoothly.
- Ordered, maintained and distributed supplies and inventory.
- Operated buffers and burnishers to clean and polish floors.
- Used power scrubbing and waxing machines to scrub and polish floors.
- Maintained floor cleaning and waxing equipment.
Retail Sales Associate
Walmart
02.2011 - 02.2012
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
High School Diploma -
Enterprise High School
Jacksonville, FL01.2006
Skills
- File Retrieval
- Loading and Unloading
- Invoice Verification
- Wrapping and Boxing
- Material Handling
- Assembly and Production
- Order Picking and Processing
- Operations Support
- Pallet Jack Operation
- General Housekeeping
- Warehouse Operations
- Shipping and Receiving
- Hand Scanning
- Exceptional Time Management Skills
- Motivated Team Player
- Picking and Processing
- Hand Truck Operation
- Stocking and Replenishing
- Safety Policies and Procedures
- Flooring Care
- Minor Repairs
- Industrial Vacuum Cleaners
- Floor Sweeping
- Dependable and Responsible
- Multitasking Abilities
- Maintenance and Repair
- Teamwork and Collaboration
- Excellent Communication
- Attention to Detail
- MS Office
- Ingredient Preparation
- Patient Care
- Cooking Procedures
- Food Preparation
- Fast-Paced Environment
- Food and Safety Standards
- Cleaning and Sanitation
- Kitchen Staff Support
- Floor Vacuuming
- Meal Preparation
- Kitchen Sanitization
- Clean and Sanitize Surfaces
- Sweeping and Mopping
Timeline
Records Management Specialist
22nd Century Technologies Inc @ Iron Mountain
09.2021 - 11.2023
Environmental Service Technician
HHS Healthcare @ OPMC
03.2021 - 09.2021
Records Management Specialist
22nd Century Technologies @ Iron Mountain
09.2018 - 12.2019
Records Management Specialist
ACRO Service Corporation @ Iron Mountain
10.2017 - 07.2018
Environmental Services Housekeeper
Regents Park Of Jacksonville
07.2017 - 10.2017
Janitorial Worker
Pillar Janitorial
05.2017 - 06.2017
Food Service Team Member
Chartwells Compass Group @ DCPS Cedar Hills Elem.
02.2017 - 06.2017
Med Tech
New Horizons Healthcare
09.2016 - 02.2017
Facilities Lead
Charter School USA @ Westside And Clay
08.2013 - 05.2016
Retail Sales Associate
Walmart
02.2011 - 02.2012
High School Diploma -
Enterprise High School
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