Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Ewens

Ballston Spa,NY

Summary

Results-driven taxi cab driver bringing license and clean driving record. Highly effective at satisfying all customers and remaining calm in challenging circumstances.

Professional driver offering several years of experience completing daily delivery tasks on time and safely. Knowledgeable in efficient routes within assigned territory. Skilled at following traffic laws and maintaining top-quality client services.

Overview

18
18
years of professional experience

Work History

Taxi Driver

Racing city taxi
Saratoga Springs , New York
10.2024 - Current
  • Stayed informed of changing roads, detours, new addresses, traffic patterns and local events that could impact customer travel plans.
  • Reported any mechanical problems or needed repairs to supervisor immediately.
  • Responded promptly to customer inquiries regarding transportation options and estimated travel time.
  • Managed cash and electronic payments for fares accurately.
  • Participated in training sessions on new technology or customer service practices.
  • Provided excellent customer service, including assisting passengers with luggage and answering queries.
  • Applied mathematical skills to determine fares and change.
  • Resolved fare disputes diplomatically, maintaining a positive company image.
  • Responded to specific locations at designated times to handle customer reservations.
  • Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
  • Responded to booking requests via phone, app, or dispatch system promptly.
  • Followed safety rules to keep clean driving record with no accidents or incidents.
  • Maintained accurate logbook records including details of trips taken and income received during shift.
  • Utilized GPS and city knowledge to determine best routes and avoid traffic delays.

Non-Emergency Medical Driver

1 Run Meditrans LLC
Albany , NY
12.2022 - 04.2024
  • Performed activities on time while maintaining regular attendance and punctuality to support scheduling and work coverage.
  • Provided safe, timely and reliable non-emergency medical transportation services.
  • Adhered to company policies and procedures related to patient confidentiality and HIPAA regulations.
  • Transported clients to specified destinations safely and on-time.
  • Performed pre-trip inspections before each shift.
  • Maintained accurate records of mileage driven per day, week, month as well as any maintenance issues with assigned vehicle.
  • Completed required paperwork accurately and on time for each transport assignment including trip logs, invoices, incident reports.

Home Health Aide

Consumer direct choices
Albany , NY
09.2020 - 12.2022
  • Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
  • Recognized emergency situations and implemented appropriate procedures.
  • Assisted clients with proper exercises and rehabilitation.
  • Maintained updated records and safeguarded patient privacy in accordance with HIPAA.
  • Improved patient outlook and daily living through compassionate care.
  • Managed patient transportation and appointment scheduling.
  • Educated patients and families on health care needs, conditions, and options.
  • Provided entertainment and companionship through conversation, reading, and board games.
  • Provided emotional support and companionship to patients.

Overnight Stocker

Wal-Mart Supercenter
East Greenbush, New York
04.2007 - 12.2016
  • Tracked outgoing orders to provide shipping status to customers.
  • Demonstrated great teamwork skills with staff members involved in production and transport.
  • Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
  • Processed returns according to established guidelines.
  • Identified and quickly handled spill clean-up.
  • Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
  • Organized shelves, racks and bins to ensure product availability.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Utilized hand truck to transport large quantities of merchandise between departments or areas within the store.
  • Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
  • Read orders to obtain item numbers and located merchandise in bins or on shelves.
  • Reset merchandise throughout assigned section to give shelves and racks professional appeal.

Education

GED

Questar 3
East Greenbush, New York
01-2007

Skills

  • GPS and mapping

  • Route planning
  • Luggage loading
  • Patience and tolerance
  • Pick-up coordination
  • Fare calculation
  • Disabled passenger support
  • Passenger transportation
  • Clean driving record
  • Mobility assistance support
  • Passenger assistance
  • Pick-up scheduling
  • Dispatcher communication
  • Problem-solving
  • Punctuality
  • Cleaning and sanitation
  • Safety awareness
  • Passenger transport
  • Reservations

Timeline

Taxi Driver

Racing city taxi
10.2024 - Current

Non-Emergency Medical Driver

1 Run Meditrans LLC
12.2022 - 04.2024

Home Health Aide

Consumer direct choices
09.2020 - 12.2022

Overnight Stocker

Wal-Mart Supercenter
04.2007 - 12.2016

GED

Questar 3

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Stephanie Ewens