Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
Accomplishments
Timeline
Generic

Stephanie Farias

McKinney,TX

Summary

Customer experience is known to be enhanced by my bilingual capabilities to reach more people. Because of this, I promote an enthusiastic, caring, and personal experience enhancing the individuals experience. I am a hard working individual who is willing to endure hard tasks to enhance my professional abilities in order to be become better at any job. I am always striving for self-improvement.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Tanning Consultant

Tan Factory & Spa
The Colony, TX
11.2022 - Current

  • Explained the benefits of using different types of tanning beds and lotions.
  • Provided recommendations to customers on appropriate tanning levels for their skin type.
  • Educated customers on the proper use of equipment and safety procedures for tanning beds.
  • Performed regular maintenance checks on all tanning equipment, including lamps, fans, and timers.
  • Maintained a clean and sanitary environment in the salon at all times.
  • Kept detailed records of customer visits, purchases, and payments received.
  • Provided training to new staff members on proper operation of equipment.
  • Created and maintained an effective team environment through collaboration and communication.
  • Provided guidance to subordinates on how to improve their performance and develop new skills.
  • Identified and analyzed complex problems to develop effective solutions.
  • Worked successfully with adiverse group of coworkers to accomplish goals and address issues related to our products and services.

Receptionist Coordinator

Novopelle Med Spa
Addison, TX
04.2023 - 06.2023
  • Followed up with patients regarding their health care needs and services offered along with risks of treatments/services.
  • Worked with cross-functional teams to achieve goals.
  • Helped prepare work area for staff to effectively perform treatments.
  • Observed techniques while offering assistance with hand tools, supplies, and patient recovery.
  • Assisted in providing patients the pre and post-care for all med spa treatments/services
  • Answered phone calls and redirected them to appropriate staff members.
  • Scheduled appointments for customers with necessary staff members.
  • Provided excellent customer service to patients by answering questions, addressing concerns, and resolving issues.
  • Responded to incoming emails, faxes, and telephone inquiries from patients promptly.

Server

ChopShop Sports Garage
McKinney, TX
03.2022 - 08.2022
  • Kept up to date on the menu and special offers, recommending specific items based on customer preferences and food allergies
  • Maintained table settings by promptly and courteously removing courses, replacing utensils, and refilling beverages
  • Worked closely with managers and kitchen staff to provide excellent, up-to-date customer service
  • Kept track of the event's finances, including initial deposits, payments due, and balances at the end
  • Worked private parties such as birthday, hockey signings, graduation parties, etc
  • Communicating with customers to ensure their needs and wants are heard and expectation are met
  • Placing orders and ensuring the customer experience is maximized

Bartender/Food runner

The Grind Burger Bar - McKinney
McKinney, TX
04.2021 - 03.2022
  • Prepared different types of drinks for customers while still taking orders at a full bar
  • Socialized with numerous amounts or men, women, couples, friend groups and continuously created bonds and regulars
  • Endured the safety of others while legally drinking
  • Taking on responsibilities of ensuring the younger staff was herd and had a say when things weren't going great

Fast Food Cook

Freddy's Frozen Custard & Steakburgers
McKinney, TX
10.2019 - 03.2021
  • Was the opening employee of the restaurant at 16y/o on the weekends
  • Prepped numerous amounts of tomatoes, onions, pickles, and other inventory
  • Kept a high level of cleanliness and sanitation
  • Used proper techniques when preparing menu item ingredients
  • Restocked inventory and ingredient items to keep the kitchen running smoothly
  • Bussed, cleaned, and set tables to ensure quick turnover and increase the number of covers
  • Struck up a friendly conversation with guests in order to establish rapport and encourage repeat business
  • Helped customers with take-out orders
  • Was responsible for lifting and maneuvering boxes

Education

Field of Science

Dallas College Brookhaven Campus
Farmers Branch, TX
08-2024

High School -

Independence High School
Frisco, TX
01.2022

Some College (No Degree) -

Collin College
Frisco

Skills

  • Adaptable Learning Mindset
  • Effective Communication
  • Effective Workload Management
  • Analytical Problem Solving
  • Cross-Functional Teamwork
  • Reliable Team Member
  • Quickly Adjusting to Change

Certification

  • SafeServ Certified: Food Handler
  • TABC Certified

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Affiliations

  • College Athlete (brookhaven college 2022-2024)
  • Weekly bible study
  • Volunteering (church, college food drives, animal shelters)
  • Part-time Jobs
  • Animal Fostering

Accomplishments

  • Associates Degree in Science
  • NJCAA All-Academic Honor
  • Chancellor's Honor Recognition
  • 2x NJCAA National Champion

Timeline

Receptionist Coordinator

Novopelle Med Spa
04.2023 - 06.2023

Tanning Consultant

Tan Factory & Spa
11.2022 - Current

Server

ChopShop Sports Garage
03.2022 - 08.2022

Bartender/Food runner

The Grind Burger Bar - McKinney
04.2021 - 03.2022

Fast Food Cook

Freddy's Frozen Custard & Steakburgers
10.2019 - 03.2021

Field of Science

Dallas College Brookhaven Campus

High School -

Independence High School

Some College (No Degree) -

Collin College

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Stephanie Farias