16+ years of expertise in patient relations and personnel management. Experienced in office performance metrics, scheduling appointments and overseeing budgets. Proactive Practice Manager accomplished in hiring, developing and motivating employees. Successful at building rapport at all levels and resolving issues smoothly.
Overview
19
19
years of professional experience
Work History
Administrative Coordinator
Inspira Medical Center Mannington
Mannington , NJ
11.2023 - Current
Ordered office supplies as needed to maintain adequate inventory levels.
Processed invoices from vendors in a timely manner according to company policies.
Developed successful filing system to increase ability to retain and recover documents, reports and records.
Scheduled and coordinated meetings, appointments and travel arrangements for managers and crews.
Issued work schedules, duty assignments and deadlines for office or administrative staff.
Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.
Coordinated with other supervisors, combining group efforts to achieve goals.
Staffing Coordinator
Inspira Medical Center Mannington
Mannington , NJ
05.2023 - 11.2024
Coordinated and planned work shift schedules according to availability.
Assisted payroll teams by reporting employee hours and calculating correct compensation.
Assisted in new hire process by calling and scheduling appointments with candidates, filling out required paperwork and preparing manuals.
Provided support during new employee interviews and orientations.
Located ways to expedite candidate screening and hiring processes to promptly fill staff vacancies.
Practice Administrator
2ND Street Animal Hospital
Philadelphia, PA
06.2018 - 09.2022
Created and implemented policies and procedures for effective practice management.
Kept informed of advances in medicine and computerized diagnostic and treatment equipment.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Established solid relations with leadership and staff by attending board meetings and coordinating interdepartmental information exchanges.
Maintained communication and transparency with governing boards, department heads and medical staff.
Administered fiscal operations for accounting, budget planning, authorizing expenditures and coordinating reporting.
Managed changes in integrated health care delivery systems and technological innovations while keeping focus on quality of care.
Oversaw assistants, technicians and office administrators.
Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Motivated staff by offering direction and providing constructive feedback.
Ordered supplies needed and kept tabs on inventory levels.
Complied with OSHA and HIPAA regulations.
Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
Collaborated with multi-disciplinary staff to improve overall patient care and response times.
Coordinated work activities and scheduling of medical, nursing and physical plant staff.
Maintained records management system to process personnel information and produce reports.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Practice Manager
All Creatures Veterinary Hospital
Sewell, NJ
02.2006 - 08.2022
Supported entire practice's staff, which boosted efficiency and improved overall process flow.
Coordinated financial operations, budgeting, accounting, expenses and financial reporting tasks.
Consulted with clinicians to develop business strategy.
Maintained records management system to process personnel information and produce reports.
Recruited, hired and trained new medical and facility staff.
Assisted with development of regulatory compliance systems.
Cultivated close working relationships with the entire staff, including Doctors, Technicians and Customer Service Representatives.
Created and implemented policies and procedures for effective practice management.
Motivated staff by offering direction and providing constructive feedback.
Ordered supplies needed and kept tabs on inventory levels.
Mentored and coached interns and newly hired team members on office procedures and computer systems.
Oversaw 15+ assistants, technicians and office administrators.
Built work schedules and staff assignments, taking workload, space and equipment availability into consideration.
Assessed need for additional staff, equipment and services based on historical data and seasonal trends.
Onboarded new employees in time reporting and payroll systems.
Processed employee rehires, transfers, terminations and withholdings.
Advised leadership on vacation and sick time, benefits, job services and employment discrepancies.
Contract Specialist (GS-12)
Department Of The Navy- FISC
Philadelphia, PA
05.2007 - 03.2011
Executed and administered contracts for the procurement of supplies, services, construction, and Research and Development in accordance with the Federal Acquisitions Regulations (FAR).
Evaluated quotes using various cost price analysis.
Responded to and managed government solicitations and contracts.
Collaborated agency's legal counsel to review and revise contracts.
Monitor existing contracts for upcoming expiration dates, subsequently coordinating with appropriate channels for contract re-negotiation and possible renewal.
Review and understand contract plans and specifications.
Walked through customer sites with checklists to verify job completion.
Conducted research and compiled solicitation packages for contracting officer.
Teacher
Kiddie Korral Daycare
Sewell, NJ
03.2006 - 06.2007
Managed and organized class records and reports.
Oversaw class field trips to keep students safe and educate about related topics.
Conferred with specialists to support needs of students with individualized educational plans.
Built and strengthened positive relationships with students, parents and teaching staff.
Education
Bachelor of Science - Accounting And Business Management
Widener University
Chester, PA
06.2006
High School Diploma -
Clearview Regional High School
PilesgrovePilesgroveFazzioKorralMullica Hill, NJ
06.2002
Skills
Time Management
Verbal and Written Communication
Managing Files and Records
Critical Thinking
HIPAA and OSHA Regulations
Workflow Management
Employee Performance Evaluations
Employee Recruitment and Hiring
Employee Work Scheduling
Employee Supervision
Hiring and Onboarding
Timeline
Administrative Coordinator
Inspira Medical Center Mannington
11.2023 - Current
Staffing Coordinator
Inspira Medical Center Mannington
05.2023 - 11.2024
Practice Administrator
2ND Street Animal Hospital
06.2018 - 09.2022
Contract Specialist (GS-12)
Department Of The Navy- FISC
05.2007 - 03.2011
Teacher
Kiddie Korral Daycare
03.2006 - 06.2007
Practice Manager
All Creatures Veterinary Hospital
02.2006 - 08.2022
Bachelor of Science - Accounting And Business Management
Widener University
High School Diploma -
Clearview Regional High School
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