Stephanie Feinman
York,PA
Summary
Dedicated Administrative Assistant with solid background in high-volume office environments focused on delivering exceptional clerical and operational support for professionals. Upbeat individual with friendly demeanor and sound judgment to handle diverse daily tasks with minimal oversight. Well-versed in managing office supplies, paperwork and project needs.
Overview
31
31
years of professional experience
Work History
Administrative Assistant
WellSpan Heallth
York PA
11.2015 - 04.2024
- Scheduled classes, instructors and marketed classes. Arranged for all materials and class set up. Handled attendance in the LMS.
- Maintained various sharepoint sites for the team. Instrumental in creating and updating MyLeadWell sharepoint site which is one stop shop for leaders with links and resources.
- Coordinated projects bewteen departments.
- Build relationships across the system to get projects done.
- Maintained schedules and and appointments for team.
- Created spreadsheets for keeping track of team metrics
- Team Lead for Leadership Forum for the in person session for logistics. This included adding event to the LMS and registration, food selection, liaison between venue and core planning team.
Administrative Assistant
Manufacturers’ Association of South Central Pennsylvania
York PA
09.2004 - Current
- My job is to schedule classes, instructors and market classes
- I marketed classes by emailing membership and maintaining a database of interested people and posting classes on our website
- Maintain the day to day operations of an apprenticeship program
- Schedule classes, liason between instructors and the Apprenticeship Committee, keep companies informed of their apprentices’ attendance, grades and progress
- Organize end of year recognition dinner
- Order all books and supplies
- I maintain a database for the Wage and Salary Survey, send out the survey instrument, coalate the results, and send results out the participants.
Administrative Assistant
Eastern Shore Land Conservancy
Queenstown MD
06.2003 - 06.2004
- I maintained membership databases
- Coordinated tasks between different departments
- Prepared paperwork for board meetings and for the Land Conservationist Specialists
- Answered the phones and greeted all guests
- Helped all employees with various task
- I was the administrative person for the whole office.
Administrative Assistant
Queen Anne’s County of Chamber of Commerce
Chester MD
03.2000 - 02.2003
- Answered all incoming calls and handlkes walk-ins
- Updated various databases such as Honor Card List, Buying Services List, and non-member database
- Handled monthly dues billing and new member packets
- Attended all board meetings and prepared minutes
- Prepared and mailed renewal letters
- Prepared bulk mail, processed mail and ordered all office supplies.
Customer Service Representative
Cenlar
Trenton NJ
05.1997 - 12.1997
- Answered and solved customer’s questions and problems regarding their mortgages, escrow accounts, taxes and insurance
- Contributed to solutions to problems in the customer service area
- Trained new personnel
- Operated all computer systems competently.
Customer Service Representative
EDS Corporation
Wayne PA
12.1992 - 05.1995
- Answered customer’s questions and calmed irate callers and solved their problems
- Trained new personnel
- Operated all computer systems compentently.
Education
BA Political Science -
Beaver College(Arcadia University)
05.1991
Studied Soviet and East European Politics -
Austro-American Institute
12.1989
Skills
- Office Administration
- Research
- Appointment Scheduling
- Clerical Support
- Meeting planning
- Data Entry
- Memo preparation
- Filing
- Spreadsheet Management
- Scheduling
- Minute Taking
- Calendar Management
- Report Writing
- Database Management
- Data organization
- Microsoft Excel
- Administrative Support
- Meeting Arrangements
- Deadline-oriented
- Microsoft Outlook
- Microsoft PowerPoint
- Strong Problem Solver
- Professional and mature
References
References are available on request.
Timeline
Administrative Assistant
WellSpan Heallth
11.2015 - 04.2024
Administrative Assistant
Manufacturers’ Association of South Central Pennsylvania
09.2004 - Current
Administrative Assistant
Eastern Shore Land Conservancy
06.2003 - 06.2004
Administrative Assistant
Queen Anne’s County of Chamber of Commerce
03.2000 - 02.2003
Customer Service Representative
Cenlar
05.1997 - 12.1997
Customer Service Representative
EDS Corporation
12.1992 - 05.1995
BA Political Science -
Beaver College(Arcadia University)
Studied Soviet and East European Politics -
Austro-American Institute