Stephanie Ferguson
Merrillville,IN
Summary
Experienced Credentialing Coordinator with background in managing credentialing processes for healthcare professionals. Skills include working knowledge of Joint Commission, NCQA standards and ability to maintain provider database, and coordination of committee meetings. Strengths lie in effective communication, problem-solving capabilities, and adaptability to fast-paced work environments. Prior roles demonstrated impact through improved efficiency in the credentialing process and successful maintenance of high compliance rates.
Overview
13
13
years of professional experience
Work History
Credentialing Coordinator (CVO)
Rush University Medical Center
Chicago, IL
02.2017 - Current
- Facilitate and monitor all aspects of initial and reappointment process for incoming medical staff
- Collect and review critical data to determine provider eligibility for credentialing
- Assists with compliance with local and federal accrediting and regulatory agencies
- Utilize credentialing database to perform queries and run reports
- Respond to inquiries from external customers and applicants regarding credentialing process within the CVO
- Maintain working knowledge of organization guidelines, status and laws
- Monitor and maintain integrity of CVO credentialing database.
Medical Staff Coordinator (MSO)
Franciscan Alliance/ St. Margaret Health
Dyer/ Hammond, IN
08.2013 - 10.2016
- Coordinated daily operations of the Medical Staff Office for both campuses (North/South)
- Ensured appropriate flow of information through departments, committees, Medical Board, hospital administration etc
- Processed initial/reappointment application requests in a timely manner
- Accurately maintained medical staff bank account
- Facilitated monthly Executive Board Meetings
- Maintained ER call roster for both sites as well as accurate invoicing for specialty call rosters
- Maintained credentialing database as well as medical staff files
- Knowledgeable resource for internal and external customers regarding practitioner information/data.
Program Assistant
OAI, Inc. (Non-Profit)
Harvey, IL
11.2011 - 06.2013
- Worked collaboratively with program staff in recruitment and public outreach efforts
- Collected, reviewed and entered data into student files and Access database
- Administered Pre/Post TABE testing for program participants in Training Partnership programs
- Presented program benefits to prospective applicants concerning job training opportunities
- Prepared reconciliation reports, student reports and formal correspondence
- Assisted in coordinating staff programmatic events
- Coordinated and conducted pre-screening interviews
- Coordinated follow-up with local area training sites, consultants and trainers.
Education
Associates in Applied Science -
Southern Illinois University
Carbondale, ILBachelor of Science (In Progress) -
Arizona State University
Tempe, AZSkills
- Microsoft Suite (Word, Power Point, Excel, Outlook)
- Proficient in Echo credentialing software
- Strong statistical, analytical and problem-solving skills
- Public Speaking/Outreach
- Ability to pivot quickly and prioritize daily functions and responsibilities
- Exceptional written and verbal communication skills
- 10 years experience in large academic medical center
- Working knowledge of credentialing accreditation agency standsrds (Joint Commission, CMS and NCQA )
Volunteerpositions
- 6/2024, Present, Urban Growers Collective, Chicago, IL, Garden prep, seeding, weeding and harvesting
- 1/2020, Present, Nature Conservancy, Morrocco, IN, Bison Ranger/ Public Outreach and Education
- 1/2020, Present, Cook/Will Country Forest Preserve, Land restoration volunteer
- 12/2015, Present, Refuge Productions Performing Arts, Munster, IN, Equestrian program Lead volunteer trainer/ animal caregiver
Advancedskills
- Microsoft Suite (Word, Power Point, Excel, Outlook, Publisher, Foxit)
- Cactus/Echo credentialing software
- Transcription - Typing 70-80 WPM
- Exceptional communication skills
- Strong statistical, analytical and problem-solving skills
- Public Speaking/Outreach
Personal Information
Hobbies: Reading, gardening, intermediate level woodworking, horseback riding
References
Available upon request
Timeline
Credentialing Coordinator (CVO)
Rush University Medical Center
02.2017 - Current
Medical Staff Coordinator (MSO)
Franciscan Alliance/ St. Margaret Health
08.2013 - 10.2016
Program Assistant
OAI, Inc. (Non-Profit)
11.2011 - 06.2013
Associates in Applied Science -
Southern Illinois University
Bachelor of Science (In Progress) -
Arizona State University
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