Stephanie Ferguson
Lincoln
Summary
Experienced Communications Specialist with a successful background at the University of Nebraska-Lincoln and proven managerial expertise at Costco. Skilled in developing comprehensive marketing campaigns and delivering exceptional customer service. Highlights adaptability and strong interpersonal abilities. Demonstrated leadership in leading cross-functional teams, fostering engagement, and achieving business objectives.
Overview
11
11
years of professional experience
Work History
Communication Specialist
University of Nebraska- Lincoln
08.2023 - Current
- Employed effective verbal and written communication skills to communicate and interact with all levels of organization
- Collaborated with cross-functional teams to create integrated communications plans across various platforms
- Generated creative ideas for new campaigns that align with overall business objectives
- Developed engaging content to reach different audiences
Manager
Costco
04.2014 - 10.2023
- Mentored and trained new employees on company policies and procedures
- Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
- Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
- Assigned, prioritized, and delegated tasks and responsibility to departmental employees
- Coached and motivated team, driving sales and delivering exceptional customer service
- Offered constructive feedback to team members, boosting overall job performance
- Counseled and disciplined employees, driving performance improvement
Education
Bachelor of Business Administration - Marketing and Management
University Wisconsin- Green Bay
Green Bay, Wisconsin01.2010
Skills
Time management
Marketing
Adaptability and flexibility
Customer service
Attention to detail
Self motivation
Problem-solving abilities
Adaptability
Interpersonal skills
Reliability
Time management ability
Schedule coordination
Timeline
Communication Specialist
University of Nebraska- Lincoln
08.2023 - Current
Manager
Costco
04.2014 - 10.2023
Bachelor of Business Administration - Marketing and Management
University Wisconsin- Green Bay
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