Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Ferguson

Lincoln

Summary

Experienced Communications Specialist with a successful background at the University of Nebraska-Lincoln and proven managerial expertise at Costco. Skilled in developing comprehensive marketing campaigns and delivering exceptional customer service. Highlights adaptability and strong interpersonal abilities. Demonstrated leadership in leading cross-functional teams, fostering engagement, and achieving business objectives.

Overview

11
11
years of professional experience

Work History

Communication Specialist

University of Nebraska- Lincoln
08.2023 - Current
  • Employed effective verbal and written communication skills to communicate and interact with all levels of organization
  • Collaborated with cross-functional teams to create integrated communications plans across various platforms
  • Generated creative ideas for new campaigns that align with overall business objectives
  • Developed engaging content to reach different audiences

Manager

Costco
04.2014 - 10.2023
  • Mentored and trained new employees on company policies and procedures
  • Provided support for customers by addressing complaints quickly and efficiently, displaying exceptional customer service skills
  • Managed daily operations including scheduling and budgeting, exhibiting excellent multitasking capabilities
  • Assigned, prioritized, and delegated tasks and responsibility to departmental employees
  • Coached and motivated team, driving sales and delivering exceptional customer service
  • Offered constructive feedback to team members, boosting overall job performance
  • Counseled and disciplined employees, driving performance improvement

Education

Bachelor of Business Administration - Marketing and Management

University Wisconsin- Green Bay
Green Bay, Wisconsin
01.2010

Skills

    Time management

    Marketing

    Adaptability and flexibility

    Customer service

    Attention to detail

    Self motivation

    Problem-solving abilities

    Adaptability

    Interpersonal skills

    Reliability

    Time management ability

    Schedule coordination

Timeline

Communication Specialist

University of Nebraska- Lincoln
08.2023 - Current

Manager

Costco
04.2014 - 10.2023

Bachelor of Business Administration - Marketing and Management

University Wisconsin- Green Bay
Stephanie Ferguson