I am an educated, informed and competent Logistics Account Manager who has a long track record of delivering the right products, in the right quantities, to the right location and at the right time. I am organized, process driven, and have the ability to develop efficient logistics procedures.
Hi, I’m
Stephanie Ferneding
Sales Team Lead
Lawrenceburg,IN
Summary
Overview
12
years of professional experience
Work History
Lighthouse Transportation Services
Logistics Account Manager
06.2017 - Current
Job overview
- Act as main point of customer contact
- Provide shipment information to Carriers
- Provide shipment updates to Customers
- Track all Shipments from shipper to receiver
- Collect all BOL’s // POD’s from Carriers
- Provide all necessary paperwork to account for timely processing
- Coordinate 80 – 100 loads a day
- Proactively identified, pursued, and maintained consistent pipelines of potential customers that met or exceeded established quotas via prospecting, networking, and referral activities.
- Negotiated contracts with outside providers and rates for facility leases to minimize costs to company.
- Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
- Developed and maintained knowledgeable and productive team of employees.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
- Increased client satisfaction by streamlining logistics processes and implementing cost-effective strategies.
- Managed multiple accounts, ensuring timely delivery of products and maintaining strong relationships with clients.
- Reduced shipping costs by negotiating favorable contracts with carriers and optimizing transportation routes.
- Developed customized logistics solutions to meet the unique needs of key accounts, resulting in increased customer loyalty.
- Conducted regular performance reviews for team members, providing coaching and guidance to support their professional growth.
- Created detailed reports on account performance, identifying areas for improvement and implementing corrective actions when needed.
- Ensured compliance with industry regulations and company policies by staying current on updates and changes in the logistics field.
- Analyzed market trends to identify opportunities for expansion into new territories or industries, presenting findings to senior leadership for strategic planning purposes.
- Led training initiatives for staff members on best practices in logistics management, fostering a culture of continuous learning among team members.
TQL
Logistics Account Manager
02.2012 - 06.2016
Job overview
- Acted as main point of customer contact
- Provided shipment information to Carriers
- Provided shipment updates to Customers
- Tracked all Shipments from shipper to receiver
- Collect all BOL’s // POD’s from Carriers
- Provide all necessary paperwork to accounting for timely processing
- Maintained a $12,000 per week account
- Proactively identified, pursued, and maintained a constant pipeline of potential customers that met or exceeded established quotas via prospecting, networking, and referral activities.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Reviewed and negotiated contracts with carriers to optimize shipping costs.
Education
CincinnatiCincinnati, OH
Some College (No Degree) from General Business
University Overview
Skills
- Logistics operations
- Organizing shipments
- Transportation Management
- Supply chain development
- Quality Assurance
- Standards / Procedures Compliance
- Vendor and Staff Relations
- Extensive knowledge of Produce loads
- Staff Development
- Coordinate Transportation
- Transportation Activity Management
- Supply Chain Performance Management
- Profit and Loss Management
Accomplishments
Accomplishments
Top salesman the past 2 years in a row, working on 3rd.
Top 5 salesmen for the past 7 years.
Timeline
Logistics Account Manager
Lighthouse Transportation Services
06.2017 - Current
Logistics Account Manager
TQL
02.2012 - 06.2016
Cincinnati
Some College (No Degree) from General Business
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceHealthcare benefits401k matchSimilar Profiles
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