Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Stephanie Ferris

Beverly

Summary

Over 15 years of experience in roles in customer service, administrative, and high-volume environments. Proven ability to maintain professionalism and organization while delivering exceptional service. Recognized for strong motivation and reliability by management and peers. Committed to excellence in all tasks undertaken.

Overview

6
6
years of professional experience

Work History

Learning Ambassador, Process Guide, Tier 1 Associa

Amazon
Burlington
02.2022 - Current
  • Allocated associates to specific tasks while ensuring adherence to safety measures.
  • Assisted contracted drivers and managed shifts as required.
  • Performed problem-solving tasks, including repackaging and relabeling for shipping.
  • Utilized various Amazon applications to track packages and resolve issues swiftly.
  • Trained new hires in assigned processes and conducted safety orientation sessions.
  • Provided ongoing support to associates, addressing inquiries and directing to appropriate resources.
  • Facilitated a collaborative environment where new hires and experienced associates sought assistance.
  • Ensured effective communication among team members to enhance operational efficiency.

Warehouse Associate

CVS Warehouse
Lumberton
11.2021 - 02.2022
  • Effectively identify products based on prompt screen and choose for store orders.

Warehouse Associate

C&S Wholesale Grocers and Logistics
Robesonia
01.2021 - 03.2021
  • Controlled electric pallet jack for rapid product picking based on prompts.

Bartender

45th Street Pub
Edgewater Park
11.2019 - 03.2020
  • Monitored environment while focusing on individual guests to ensure exceptional experiences.
  • Took orders and processed payments accurately and efficiently.
  • Adhered to ABC guidelines and laws for responsible service of alcoholic beverages.

Supervising Attendant

Board of Education District of Mount Holly
Mount Holly
10.2019 - 12.2019
  • Supervised students during lunch and recess to ensure safety and order.
  • Engaged students in various indoor and outdoor activities to promote participation.
  • Facilitated conflict resolution among students by providing support and guidance.

Education

Some College (No Degree) - Biology

Burlington County College, Now RCBC
Mount Laurel, NJ

Skills

  • Customer service
  • Effective communication
  • Multitasking
  • Administrative functions
  • Attention to detail
  • Problem-solving
  • Digital literacy
  • Organizational skills

References

References available upon request.

Timeline

Learning Ambassador, Process Guide, Tier 1 Associa

Amazon
02.2022 - Current

Warehouse Associate

CVS Warehouse
11.2021 - 02.2022

Warehouse Associate

C&S Wholesale Grocers and Logistics
01.2021 - 03.2021

Bartender

45th Street Pub
11.2019 - 03.2020

Supervising Attendant

Board of Education District of Mount Holly
10.2019 - 12.2019

Some College (No Degree) - Biology

Burlington County College, Now RCBC

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