Stephanie Figueroa
Glendale,CA
Summary
Results-oriented professional with a background in customer service and veterinary medicine, transitioning to a data analyst role. Leveraging a solid foundation in client communication, problem-solving, and attention to detail, I bring a unique perspective to data analysis. Eager to apply my analytical skills and passion for transforming information into insights to contribute to data-driven decision-making in a dynamic environment.
Overview
8
8
years of professional experience
1
1
Bachelor’s Degree
1
1
Certification
2
2
Languages
Work History
Criticalist Doctor’s Assistant
Access Animal Emergency and Specialty Hospital
2021.12 - Current
- Created estimates for procedures, surgeries, hospitalization, and outpatient treatment.
- Taught clients about medications, procedures, and care plan instructions.
- Ordered and executed various tests, analyses, and diagnostic images.
- Used different programs to adjust patient’s finances, treatment plan, diagnostics, and history/medical summaries.
- Recorded patient history to accurately track conditions, progress and diagnosis for comprehensive medical records.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
Assistant Store Manager
Vans
2016.04 - 2021.11
- Directed training of new team members and mentored each to promote productivity, accuracy, and friendly service
- Improved store sales by implementing effective merchandising strategies and optimizing floor layouts.
- Empowered team members by delegating tasks effectively while also offering guidance when needed.
- Collaborated with Store Manager to analyze sales data, identify trends, and develop targeted action plans.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy, and resolving problems on the spot.
Data Entry
Fidelity Credit Service
2018.04 - 2018.11
- Consistently maintain high levels of accuracy in data input and validation
- Experienced in entering, updating, and maintaining databases
- Demonstrated keen attention to detail in data verification and validation processes
- Collaborated with team members to resolve discrepancies in data entries
- Entered and verified data from various sources into the company database.
Education
Bachelor of Arts - Biology
California State University Northridge
Northridge, CA05.2020
High School Diploma -
Glendale High School
Glendale, CA01.2015
Skills
- Proficient in Microsoft Excel, Google Sheets, Powerpoint, and SQL
- Communication
- Organization
- Time management
- Adaptively
- Growth and Development
- Problem-solving abilities
Certification
Google Data Analytics Professional Certificate, 2024
Timeline
Criticalist Doctor’s Assistant
Access Animal Emergency and Specialty Hospital
2021.12 - Current
Data Entry
Fidelity Credit Service
2018.04 - 2018.11
Assistant Store Manager
Vans
2016.04 - 2021.11
Bachelor of Arts - Biology
California State University Northridge
High School Diploma -
Glendale High School
Google Data Analytics Professional Certificate, 2024
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