STEPHANIE FIGURES
Summary
A compassionate leader and team-driven employee with undeniable interpersonal skills. Pursuing a new role where hard work and dedication will be highly valued.
Overview
17
17
years of professional experience
Work History
Independent Facilitator
Mains'l
06.2023 - Current
- Assist participants with making informed decisions regarding their Self Determination budget
- Locate, access, and coordinate services that align with the participants individual program plan (IPP)
- Used diverse teaching materials and motivational approaches to reduce learning gaps and instruct students.
- Facilitated dialogue between participants, family and program workers to provide best possible program and individualized program.
- Identify immediate and long-term needs and develop options to meet those needs
- Lead, participate, and advocate for on behalf of the participant in the person-centered planning development.
- Identified areas in need of improvement and implemented solutions.
Community Integration Specialist
Mains'l
02.2022 - Current
- Offered supportive counseling and crisis intervention to individuals in crisis.
- Collaborated with mental health professionals to coordinate comprehensive care for clients.
- Maintained client records to document assessment, treatment plans and progress.
- Worked with family members to develop support networks and multifaceted coping techniques focused on client needs.
Housing Manager
Housing Authority of the County of Kern
10.2011 - 10.2021
- Ensured occupancy policies were in line with all state and federal guidelines
- Kept properties in compliance with local, state and federal regulations.
- Completed annual rent calculations using housing database software.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
- Processed applications for housing and selected tenants for dwelling units in accordance with established
- Verified income, assets, and other eligibility factors
- Calculated rent and prepared leasing and tenant file documents
- Performed annual and interim reexamination of tenant eligibility
- Conducted periodic inspections of development sites and of individual units to identify safety issues and needed repairs.
- Met with housing residents and landlords to answer questions, address concerns and clarify policies and procedures.
Office Assistant
Housing Authority of the County of Kern
07.2009 - 01.2011
- Answered telephones directing all calls to Authority offices or staff
- Welcomed guests, helped with general inquiries, and/or pointed to a person or place
- Provided information on Housing Authority programs and related referral services
- Responded to requests for information from the public, other internal departments, and employees
- Initiated investigation of discrepancies
- Performed various clerical duties, utilizing standard office equipment
- Prepared routine documents and information by typing, performing data entry or word processing, and compiling data for routine reports
- Processes a variety of forms and paperwork, using established procedures.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
Office Technician
Kern County Department
02.2007 - 11.2008
- Responded to requests for information from the public, other internal departments, and employees
- Routed business correspondence, documents, and messages to correct departments and staff members.
- Input data into spreadsheets and databases.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
- Initiated investigation of discrepancies
- Performed various clerical duties, utilizing standard office equipment
- Prepared routine documents and information by typing, performing data entry or word processing, and compiling data for routine reports
- Processes a variety of forms and paperwork, using established procedures.
Education
Bachelor of Science - Healthcare Administration
DeVry University
Ontario, CA10.2022
administration and policies -
Certification - Health Care Administration/Management -
San Joaquin Valley College
Bakersfield, CaliforniaSkills
- General Management
- Financial Management
- Interpersonal Skills
- Avid Learner
- Communication
- Professionalism
- Data Retrieval
- Clerical Skills
- Data Entry
- File Management
- Meeting Facilitation
- Microsoft Office
- File Audit
- Problem-Solving
- Customer Service
- Data Analysis
- Business Planning
- Business Administration
Timeline
Independent Facilitator
Mains'l
06.2023 - Current
Community Integration Specialist
Mains'l
02.2022 - Current
Housing Manager
Housing Authority of the County of Kern
10.2011 - 10.2021
Office Assistant
Housing Authority of the County of Kern
07.2009 - 01.2011
Office Technician
Kern County Department
02.2007 - 11.2008
Bachelor of Science - Healthcare Administration
DeVry University
administration and policies -
Certification - Health Care Administration/Management -
San Joaquin Valley College
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