Stephanie Fisher

• Participated in SPNS Initiative: Use of Social Media to Improve Engagement, Retention, and Health Outcomes along the HIV Care Continuum, 2016-2019. Engaged HIV patients in the use of a social media intervention to increase retention and achieve viral load suppression. Gained consent and conducted study surveys every 6 months. Gathered and submitted data to team members, and reported outcomes at Grantees Meeting at HRSA.
• Maintains a caseload of 35-45 adults living with HIV. Performs Initial Intake and Needs Assessment. Keeps paperwork and documentation up to date per Case Management Guidelines.
• Educates clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
• Documents case notes daily and coordinates follow-up for seamless case management.
• Provides training and mentorship to newly hired staff and colleagues.
• Performs HIV tests and interprets test results, at REACCH and in community.
• Collaborates with REACCH's multidisciplinary team to assist clients in identifying and connecting with resources for mental health treatment, substance abuse programs, domestic violence services and housing assistance.
• Attends trainings, conferences and community meetings relevant to my position. Participates in small committees at REACCH to improve service quality and patient care.
• Promoted to Senior Medical Case Manager in August 2023.

• Assisted caseload of consumers to be successful and satisfied in areas of living, learning, working and socializing in environment of their choice, by developing and re-learning necessary skills.
• Collaborated with other providers involved with consumer.
• Monitored each consumer's appointments for mental health treatment, medical care and dental care.
• Facilitated referrals and provided advocacy for consumer if necessary.

• Created actionable recovery plans for caseload of 45+ adult mental health consumers, through close collaboration with mental healthcare professionals, community based organizations, and government agencies.
• Assisted mental health consumers in accessing community resources that will increase independence, develop natural supports, and foster hope.
• Coordinated and monitored delivery of services chosen by consumer.
• Provided timely documentation regarding services to CMU supervisor.

Work Unit Supervisor (2002-2005 and 2007-2009)

• Provided direction and support to members participating in work of The Dauphin Clubhouse program.
• Served as liaison with other community agencies that relate to services provided to clubhouse members.
• Oversaw referral process and orientation of new members into program.

Peer Support Unit Coordinator (2005-2007)

• Assisted in development and start up of this brand new program, including policy and document creation; networking and marketing to consumers and agencies in Dauphin, Cumberland, Lebanon, Lancaster and Perry Counties; and interviewing, hiring and training of staff.
• Compiled and reported data, on monthly basis, to my supervisor and our funding source.
• Supervised five Peer Support Specialists, and partnered with peer consumers, as necessary, in designated five county region.