Stephanie Fixler
Harker Heights,TX
Summary
Assistant Store Manager with expertise in customer service and sales growth. Offering 4 years managing employees and providing extensive sales, negotiation and customer service training.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
The Vitamin Shoppe
Georgetown, TX
10.2022 - Current
- Developed strategies for increasing store profitability by analyzing financial data and implementing cost-saving measures.
- Supervised a team of employees and provided ongoing training to ensure high levels of customer satisfaction.
- Implemented strategic marketing initiatives to drive revenue growth across multiple channels.
- Managed the day-to-day operations of the store, including customer service, inventory management and staff scheduling.
- Supervised cashiers in processing credit, debit and cash payments to streamline sales.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Maintained updated knowledge through continuing education and advanced training.
Barista
Dutch Bros
Tomball, TX
11.2022 - 02.2023
- Operated cash registers to process customer payments.
- Monitored inventory levels of supplies and restocked when necessary.
- Organized workstations efficiently so that tasks could be completed quickly during peak hours.
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
Inventory Specialist
My Kind Retail Group
Las Vegas, NV
03.2022 - 09.2022
- Managed purchase orders with vendors to maintain optimal stock levels.
- Maintained accurate and up-to-date inventory records.
- Inspected incoming materials for damage.
- Inspected and recorded incoming and outgoing orders for count, damage and dates.
- Operated lift and hand trucks to transfer materials to and from target areas.
- Investigated discrepancies between physical count and computer records.
- Analyzed sales trends to anticipate future needs and adjust inventory accordingly.
- Assisted in developing standard operating procedures for receiving goods into the warehouse.
Personal Shopper
Instacart
Las Vegas, NV
04.2021 - 03.2022
- Assisted customers in selecting items that met their individual needs and preferences.
- Responded promptly to customer inquiries via phone calls or emails.
- Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
- Satisfied customers with quick, accurate service under tight deadlines.
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
Warehouse Worker
Amazon
Las Vegas, NV
12.2020 - 04.2021
- Loaded and unloaded trucks with hand-trucks, pallet jacks, and forklifts.
- Staged and sorted multiple types of products for loading.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Secured items in truck by strapping over protective padding.
- Collaborated with other movers when loading large equipment to prevent potential accidents.
Key Holder
The Vitamin Shoppe
Las Vegas, NV
01.2020 - 11.2020
- Provided customer service including cashiering, merchandising and restocking shelves.
- Verified accuracy of register tills at beginning and end of shift.
- Received shipments from vendors and ensured that all products were properly stocked in their designated locations.
- Analyzed weekly reports on sales trends, labor costs, shrinkage rates., to identify opportunities for improvement.
- Accomplished sales goals by engaging customers, delivering top-notch service and promoting special items.
Education
High School Diploma -
Garden Grove High School
Garden Grove, CA06-2015
Skills
- Customer Relations
- Operations Oversight
- Team Management
- Shift Scheduling
- Hiring and Training
- Records Management
- Shipping and Receiving
- Beverage Preparation
- Planning and Organization
- Customer Service
Timeline
Barista
Dutch Bros
11.2022 - 02.2023
Assistant Store Manager
The Vitamin Shoppe
10.2022 - Current
Inventory Specialist
My Kind Retail Group
03.2022 - 09.2022
Personal Shopper
Instacart
04.2021 - 03.2022
Warehouse Worker
Amazon
12.2020 - 04.2021
Key Holder
The Vitamin Shoppe
01.2020 - 11.2020
High School Diploma -
Garden Grove High School
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