Stephanie Flores
The Bronx
Summary
Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
13
13
years of professional experience
Work History
Administrative Assistant/Bookkeeping Assistant
Stargate And Empire Locksmith
10.2021 - 09.2024
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
- Streamlined daily reporting information entry for efficient record keeping purposes.
- Inspected account books and recorded transactions.
- Maintained account accuracy by reviewing and reconciling checks monthly.
- Matched purchase orders with invoices and recorded necessary information.
Assistant Store Manager
Metro By T-Mobile
10.2011 - 09.2021
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Accepted and processed payments and purchases for new equipment using POS system.
- Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
- Maintained positive customer relationships by responding quickly to customer service inquiries.
Education
High School Diploma -
Keystone National High School
Associate of Applied Science - Health Information Technology
DeVry University
Skills
- Professional Demeanor in Stressful Situations
- Strategic Decision Making
- Effective Time Management
- Strong Interpersonal Skills
- Expertise in Microsoft Office Applications
- Google Workspace Proficiency
- Detail-Oriented Data Input
- POS Software Proficiency
- Cash Management Systems
- Expense Management
- Invoice Collection Management
- Accounts Payable Oversight
- Payment Transaction Oversight
- Strong Work Ethic
- Overseeing Financial Adjustments
- Customer Engagement
- Verification Processes
- Conflict Resolution
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Administrative Assistant/Bookkeeping Assistant
Stargate And Empire Locksmith
10.2021 - 09.2024
Assistant Store Manager
Metro By T-Mobile
10.2011 - 09.2021
Associate of Applied Science - Health Information Technology
DeVry University
High School Diploma -
Keystone National High School
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