Summary
Overview
Work History
Education
Skills
Timeline

Stephanie Florez

Colton,CA

Summary

Proven professional with extensive experience in retail and inventory management, notably at Dollar Tree Stores. Excelled in enhancing financial performance and customer satisfaction through expert drawer management and exceptional customer service. Demonstrated reliability and problem-solving aptitude, significantly improving store operations and compliance with industry standards. Skilled in cash transactions and meticulous in maintaining cleanliness, contributing to a positive shopping environment.

Overview

27
27
years of professional experience

Work History

Cashier

Dollar Tree Stores
06.2019 - 08.2023
  • Maintained a balanced cash drawer with diligent attention to detail and accurate counting practices.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Improved store atmosphere with thorough and prompt cleaning of checkout area.
  • Performed cash, card, and check transactions to complete customer purchases.

Foam Tester

Ashley Furniture Warehouse
01.2006 - 07.2009
  • Ensured compliance with industry standards by rigorously following established testing methodologies and best practices.
  • Collaborated with development teams to resolve defects and improve the overall stability of applications.
  • Improved product reliability, conducting stress and load tests to gauge performance under extreme conditions.
  • Followed standard operating procedures for inspections and tests.
  • Examined products for imperfections and defects.
  • Updated quality control records and reports.
  • Sampled products to verify compliance with standards
  • Checked color, shape, texture and grade of products and materials against established templates, charts, and samples.

Auditor

RGIS Inventory Specialist
05.1996 - 05.1997
  • Collaborated with management to develop actionable strategies for financial performance improvement.
  • Counted all physical inventory and generated department audit reports.
  • Executed audit phases and entered data into accounting software for analysis.
  • Prepared working papers, reports and supporting documentation for audit findings. I

Education

Completed Certified Medical Assistant - Medical Front And Back Office

Concorde Career College, San Bernardino, CA
09.2012

Learned all medical office duties like s as newer phones, schedule appointments, greets patients. Take vitals keeps records computer input. Take EKG’s and ECG’s, draw blood, take x-rays .

Certified Medical Records Clerk - Medical Office

Regional Occupational Programs, Redlands, CA
06.1998

Skills

  • Credit and cash transactions
  • Store merchandise stocking
  • Drawer management
  • Reliability
  • Item scanning
  • Problem-solving aptitude
  • Returns and exchanges
  • Process transactions
  • Restock products
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Cash register systems
  • Product restocking
  • Refunds and exchanges

Timeline

Cashier - Dollar Tree Stores
06.2019 - 08.2023
Foam Tester - Ashley Furniture Warehouse
01.2006 - 07.2009
Auditor - RGIS Inventory Specialist
05.1996 - 05.1997
Concorde Career College - Completed Certified Medical Assistant , Medical Front And Back Office
Regional Occupational Programs - Certified Medical Records Clerk, Medical Office

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Stephanie Florez