Stephanie Floyd

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
• Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
• Educated clients on current promotional offerings and products using persuasive selling tactics.
• Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
• Collaborated with team members to achieve monthly sales targets.

Provided safe environments for patients, addressing potential hazards and maintaining cleanliness in living spaces.

• Assisted patients with personal hygiene tasks, promoting dignity and wellbeing.
• Enhanced patient comfort with compassionate and attentive support during daily activities.
• Developed strong rapport with patients, fostering trust and open communication while providing respite care services.
• Communicated proactively with primary caregivers regarding any changes in patient status or condition during respite stays.
• Administered medications accurately, ensuring patient health and adherence to prescribed treatments.

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Maximized sales by creating innovative visual merchandising displays and store layouts.
• Approved regular payroll submissions for employees.
• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
• Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
• Negotiated with vendors to introduce new products that matched consumer trends, keeping store's offerings fresh and appealing.
• Boosted overall store sales by implementing innovative marketing strategies and exceptional customer service standards.