Summary
Overview
Work History
Education
Skills
Certification
Cover Letter
Timeline
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Stephanie Ford

Grand Rapids,MI

Summary

Fun, motivated, and positive person with 20+ years of managerial, hospitality, and sales experience. Have worked in both corporate and non-profit settings, have executed and facilitated small and large events, and enjoy working with a diverse and inclusive team of people. Can be trained easily and look forward to new challenges and learning new skills.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Hospitality Manager

Little Space Studio
01.2022 - Current
  • Act as front facing employee for guests, clients, and members
  • Give tours to prospective members and clients
  • Manage staff of 4
  • Keep facility stocked and running smoothly.
  • Coached and developed associates to improve soft skills
  • Motivated and rewarded employees to improve engagement

Development Specialist

National Multiple Sclerosis Society
01.2018 - 11.2020
  • Worked with Better Made Snack Foods to raise over $30,000
  • Increased third party fundraising in Ohio from $40,000 to $70,000
  • Handled correspondence of 2,000 participants while making fundraising goal of $250,000
  • Recruited volunteers to work as guest speakers, teachers, and mentors
  • Solicited contributions, received donations, and mailed out acknowledgment cards.

Volunteer Services Assistant

Kids Food Basket
01.2016 - 01.2018
  • Worked with up to 175 volunteers each weekday
  • Scheduled and organized 70 volunteers each week who deliver meals to almost 6,000 local children
  • Was part of team who organized event for over 500 volunteers
  • Work with potential community partners to further reach and spread awareness of childhood hunger.

Children's Department Manager

Barnes and Noble
01.2007 - 01.2016
    • Facilitated author signings
    • Planned all weekly family events
    • Worked closely with sales associates to complete tasks
    • Supported shrinkage and safety awareness and identified trend.

Education

Some College (No Degree) - Liberal Arts And General Studies

Grand Rapids Community College
Grand Rapids, MI

Skills

    • Event planning
    • Donation/Gift Tracking
    • Fundraising
    • Great organizational skills
    • MS Word, Excel, Google Docs
    • Multiple Social Media Platforms
      • Extensive Community Involvement
      • Excellent Communication Skills
      • Management
      • Sales
      • Hospitality
      • Client Relationship Management

Certification

Reiki Level 2 Practitioner

Cover Letter

Dear Hiring Manager,I was a bookseller for 17 years. In 2016, I left the corporate world to see what the nonprofit sector was all about. I spent four years growing and expanding my knowledge and skills. Then, in 2020 like so many others, I was laid off due to Covid. Although overused, “pivot” is exactly what so many of us have had to do. In a world where so many have become unemployed, the ability to choose the right person for a job can be daunting at best, especially in a virtual space where there's no opportunity to detect body language or tone of voice. Like the cover of the book, a resume gives you just enough information to know I might be qualified. But let's face it, the cover is what makes you want to pick the book up in the first place. A resume sent online can not give you an idea of the person's personality or energy. It can not give you a proper first impression or allow you to make direct eye contact. It can however allow a person to submit it while wearing yoga pants and fuzzy slippers.I believe, when you're unable to meet someone in person, your personality needs to come through with words. I am no longer a bookseller, but I do have 20 years of retail management experience. I have also worked with 175 volunteers a day and have been the schedule maker for over 100 volunteers a week. I am used to working with a beautiful array of humans and flourish in environments that allow me the opportunity to learn and grow from others. I am currently in school finishing my degree. I'm also a Reiki practitioner and intuitive healer. I would love to be in a place that's positive and allows plenty of room for growth. Thank you for your time and energy.Sincerely,Stephanie Ford

Timeline

Hospitality Manager

Little Space Studio
01.2022 - Current

Development Specialist

National Multiple Sclerosis Society
01.2018 - 11.2020

Volunteer Services Assistant

Kids Food Basket
01.2016 - 01.2018

Children's Department Manager

Barnes and Noble
01.2007 - 01.2016

Some College (No Degree) - Liberal Arts And General Studies

Grand Rapids Community College

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Stephanie Ford