Stephanie Fox

• Set up appointments for clients, communicate with doctors and nurses about their care and arrange transportation if needed, potential client intake meetings and staff sheduling.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Household responsibilities, respite care, assisting with physical therapy exercises.

• Performed light housekeeping duties to maintain a clean living space conducive to the healing process for patients.
• Provided mobility assistance such as walking and regular exercising.
• Maintained records of patient care, condition, progress, or problems to report and discussed observations with supervisor or case manager.

• Provided exceptional customer service before, during, and after sales by promptly addressing inquiries or concerns, fostering long-lasting relationships with clients.
• Implemented seasonal promotions that attracted new clientele and increased overall sales during peak periods.
• Coordinated logistics related to delivery schedules of flowers at various events ensuring punctuality and freshness of products upon arrival.
• Prepared potted plants and bouquets based on customer requirements.