Stephanie Foye-Allen
Milwaukee,WI
Summary
Proven Assistant Manager at Hardees Restaurant, adept in team leadership and financial oversight, enhanced customer satisfaction significantly. Excelled in staff training, conflict resolution, and budget management, fostering a positive and efficient work environment. Demonstrated exceptional customer service and money handling skills, ensuring operational excellence and performance goals were surpassed.
Overview
16
16
years of professional experience
Work History
Assistant Manager
Hardees Resturant
01.2009 - Current
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
GED -
Milwaukee Area Technical College
Milwaukee, WI11.2024
Skills
- Customer service
- Money handling
- Team leadership
- Decision-making
- Problem-solving
- Time management
- Customer relations
- Staff training and development
- Task delegation
- Goal setting
- Conflict resolution
- Employee scheduling
Timeline
Assistant Manager
Hardees Resturant
01.2009 - Current
GED -
Milwaukee Area Technical College
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