Stephanie Fresnoza
Summary
Experienced office professional with a strong background in administrative duties and client interactions. Recognized for dependability and flexibility in fast-paced settings, fostering smooth teamwork and efficiency. Proficient in juggling multiple responsibilities and resolving issues, consistently applying a detail-oriented mindset to all assignments.
Overview
11
11
years of professional experience
Work History
Co-Owner
MambaCooks (Self-employed)
08.2023 - Current
- Co-own food catering/service business.
- Manage day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborate with co-owner on strategic planning initiatives for long-term business success.
- Improve customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversee financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Create engaging social media content to promote events and increase brand visibility.
- Assist in food preparations, maintaining high quality standards.
Independent Day Trader
Self-employeed
12.2019 - Current
- Self taught independent Forex day trader.
- Analyze financial data to optimize trade entry and exit; enhance ROI through strategic insights.
- Maintain detailed transaction records; ensure accuracy and transparency in trading activities.
- Monitor daily open positions; adjust strategies for improved trade performance.
- Attend Forex seminars; expand knowledge and apply advanced trading strategies.
- Utilize technical tools for price evaluation; develop effective trading strategies.
- Conduct in-depth market analysis to identify profitable trading opportunities, leveraging technical indicators and economic data for informed decision-making.
- Implement risk management strategies to optimize trade performance, consistently achieving positive returns in volatile market conditions.
- Stay ahead of market trends by continuously expanding knowledge through advanced trading seminars and emerging financial technology workshops.
Administrative Assistant
Canon Business Process Services
02.2025 - 05.2025
- Assisted managers with running weekly and monthly reports.
- Setting up and maintaining all desks and computers to ensure they are in proper working conditions.
- Setting up and cleaning conference rooms when there are meetings being held.
- Ensured break rooms are fully stocked and order supplies if needed.
- Handle all outside vendor requests (i.e vending machine, and routine maintenance requests)
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Front Desk Receptionist
Canon Business Solutions Division
08.2024 - 05.2025
- Welcomed guests, ensuring a positive company image and seamless communication.
- Managed visitor logs, enhancing security and efficiency.
- Coordinated mail and document handling, supporting operations.
- Optimized desk reservations, reducing wait times and boosting office productivity.
Career Break
01.2020 - 08.2024
- Full time parent.
Maintenance Coordinator
BanCal Property Management
04.2019 - 10.2019
- Managed 40+ maintenance projects, ensuring timely completion and cost efficiency.
- Facilitated communication among stakeholders, enhancing operational efficiency.
- Drafted precise cost estimates, expediting approvals and resource allocation.
- Improved customer satisfaction by promptly addressing inquiries and requests.
- Streamlined vendor procurement for timely repairs and upgrades.
Licensed Life Insurance Agent
New York Life Insurance Company
08.2017 - 02.2019
- Advised clients on insurance options, ensuring optimal coverage and policy alignment.
- Expanded client base through strategic networking, driving significant policy growth.
- Developed financial plans tailored to client needs, boosting satisfaction and loyalty.
- Maintained accurate client records for efficient policy management and updates.
- Conducted client interviews to assess financial needs, recommending suitable solutions.
Facility Maintenance Dispatcher
EGT Enterprise Inc.
05.2016 - 04.2017
- Directed 30+ technicians, optimizing schedules for efficient facility operations.
- Enhanced project completion rates through proactive communication with clients.
- Prepared accurate labor cost estimates, aiding precise budget planning.
- Managed data systems for effective inventory tracking and resource allocation.
- Implemented cost-effective inventory practices, ensuring resource optimization.
Dispatcher
ZIRX
07.2014 - 05.2016
- Coordinated schedules for 30+ drivers, enhancing efficiency and reducing wait times.
- Managed vehicle inventory, ensuring accurate tracking and availability.
- Communicated with drivers and customers to improve service satisfaction.
- Optimized routes based on location, improving pick-up and drop-off times.
- Resolved vehicle discrepancies, prioritizing urgent issues for swift resolution.
Education
High school diploma -
Jefferson High School
05.2011
No Degree - General Studies
City College of San Francisco
San Francisco, CASkills
- Experienced with Microsoft Office tools
- Salesforce experience
- Skilled in Google Workspace applications
- Customer support professional
- Logistics expertise
- Data Entry Experienced
- Financial planning expertise
- Proficient in risk assessment
- Experienced in sales
- Skilled in project coordination
- Small business operations
Timeline
Administrative Assistant
Canon Business Process Services
02.2025 - 05.2025
Front Desk Receptionist
Canon Business Solutions Division
08.2024 - 05.2025
Co-Owner
MambaCooks (Self-employed)
08.2023 - Current
Career Break
01.2020 - 08.2024
Independent Day Trader
Self-employeed
12.2019 - Current
Maintenance Coordinator
BanCal Property Management
04.2019 - 10.2019
Licensed Life Insurance Agent
New York Life Insurance Company
08.2017 - 02.2019
Facility Maintenance Dispatcher
EGT Enterprise Inc.
05.2016 - 04.2017
Dispatcher
ZIRX
07.2014 - 05.2016
High school diploma -
Jefferson High School
No Degree - General Studies
City College of San Francisco
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