Summary
Overview
Work History
Education
Skills
Timeline
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Stephanie Fulcher

Loveland,CO

Summary

Hardworking cleaning professional well-versed in routine and deep cleaning procedures for diverse needs. Consistently manages numerous office building floors independently with no supervision and relative ease. Knowledgeable about maintaining organized inventories and handling custodial requirements of commercial building bathrooms, workspaces and customer areas. Experienced team player with strong service record, good organizational skills and productive approach to handling simultaneous tasks. Focused on always producing high-quality and professional results. Custodian adept at completing work orders efficiently and on time. Identifies and reports safety hazards and major repair needs to department supervisors. Seasoned facilities team member with expertise in cleaning, stocking and maintaining medical and business facilities. Takes pride maintaining tidy, clean and sanitized spaces for optimal safety, comfort and professionalism. Team-oriented, punctual and hardworking.

Overview

23
23
years of professional experience

Work History

Cleaner

Total Facility Care
09.2023 - Current
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Improved overall facility hygiene by sanitizing high-touch surfaces regularly to minimize the spread of germs.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Promoted environmental sustainability by implementing eco-friendly cleaning practices and reducing waste.
  • Contributed to a positive working environment by addressing and resolving maintenance issues promptly.
  • Increased customer satisfaction by maintaining clean restrooms and public spaces in a timely manner.
  • Strengthened teamwork within the cleaning staff by actively communicating updates on tasks completed or pending work requirements.
  • Demonstrated an outstanding commitment to safety protocols by consistently wearing protective gear during cleaning tasks that involved hazardous materials or situations.
  • Exceeded client expectations in providing quality services while adhering strictly to deadlines for project completion timelines.
  • Collaborated effectively with other departments to ensure seamless coordination and meeting essential deadlines for facility maintenance requirements.
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Handled equipment, chemicals, and materials properly and with caution.
  • Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
  • Confirmed all cleaning tools and equipment were stored properly after use.
  • Organized and used industrial cleaning products following strict safety procedures.
  • Ordered and stocked cleaning supplies based on current workload and upcoming jobs.
  • Developed and implemented comprehensive cleaning plan for entire building.

Grocery Delivery Driver

Spark
11.2020 - Current
  • Improved customer satisfaction by promptly delivering grocery orders with accuracy and professionalism.
  • Enhanced route efficiency by utilizing GPS technology and maintaining knowledge of local traffic patterns.
  • Maintained a clean and organized delivery vehicle, ensuring safe transportation of perishable goods.
  • Promoted positive company image by providing excellent customer service throughout the delivery process.
  • Contributed to increased sales through timely deliveries and effective communication with store personnel.
  • Ensured accurate order fulfillment by double-checking items against invoices before leaving the store.
  • Reduced delivery times by planning optimal routes and adjusting schedules as needed for unforeseen circumstances.
  • Increased repeat business by establishing rapport with customers and consistently exceeding their expectations.
  • Maintained punctuality in meeting scheduled pickup times from stores which allowed customers'' groceries to be delivered within promised timeframes.
  • Developed strong relationships with both store employees and customers which resulted in receiving positive reviews and recommendations leading to an increase in overall delivery requests.
  • Maintained compliance with all local traffic regulations and company policies, ensuring a safe and efficient delivery experience for both drivers and customers.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Verified accuracy of all deliveries against order forms.
  • Completed rush deliveries on tight timetables to satisfy customer needs.

Hairstylist

Self-employeed
10.2000 - Current
  • Enhanced client satisfaction by providing personalized haircuts, styling, and color services.
  • Increased salon revenue by upselling products and additional treatments during appointments.
  • Collaborated with fellow stylists to create a positive work environment and share best practices.
  • Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
  • Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
  • Provided consultation services for special occasions such as weddings or proms, creating memorable looks that exceeded clients'' expectations.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Educated customers on products to maximize benefits.
  • Completed safety training and certifications to minimize risk of infection or injury to customers.
  • Counted and documented opening and closing cash amounts daily.
  • Determined appropriate hair treatments based on conditions and textures.
  • Suggested treatments and styles to suit customer appearance and fashion choices.
  • Organized sales area and work station to showcase products and boost sales.
  • Mixed pigments and used proper techniques to achieve desired color.

Education

Licensed Cosmetologist - Cosmetology

Hair Dynamics Education Center
Fort Collins, CO
05.1991

Skills

  • Quality Assurance
  • Housekeeping
  • Sanitation Practices
  • Disinfection Practices
  • Sweeping and Mopping
  • Cleaning and Sanitizing
  • Interior and Exterior Cleaning
  • Supply Inventory Management
  • Equipment operation
  • Green cleaning practices
  • Professional appearance
  • Teamwork abilities
  • Proper chemical handling
  • Adaptability and flexibility
  • Organizational skills
  • Attention to detail
  • Knowledge of cleaning products
  • Stain removal techniques
  • Sanitization procedures
  • Confidentiality awareness
  • Waste disposal methods
  • Dusting techniques
  • Effective communication
  • Restroom sanitation
  • Power Equipment Operation
  • Facilities Maintenance
  • Restroom Servicing
  • Maintaining Building Security

Timeline

Cleaner

Total Facility Care
09.2023 - Current

Grocery Delivery Driver

Spark
11.2020 - Current

Hairstylist

Self-employeed
10.2000 - Current

Licensed Cosmetologist - Cosmetology

Hair Dynamics Education Center

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Stephanie Fulcher