Stephanie Miller

Work History

Oasis Church Round Rock

05.2023 - Current

Organized workshops on stress management, conflict resolution, marriage enrichment, parenting skills, grief support, addiction recovery, and other relevant topics for congregational growth.
Assisted families in navigating life transitions such as baptisms, weddings, or end-of-life decisions by providing spiritual counsel and practical guidance.
Maintained confidential records of counseling sessions while adhering to ethical guidelines set forth by professional organizations within the field of pastoral counseling.
Developed comprehensive pastoral care plans to address emotional, spiritual, and social challenges faced by individuals and families in the congregation.
Cultivated a warm environment of trust that enabled individuals to share openly about their struggles during one-on-one counseling sessions or group discussions.

Champions Way Martial Arts

01.2011 - Current

.Developed and executed an annual membership development plan that aligned with overall organizational goals and objectives.
Designed comprehensive onboarding programs for new members, ensuring a smooth transition into the organization.
Designed and implemented curriculum for those students in the academic program.
.Managed budgets allocated for various aspects of Membership Development Department operations.
Identified potential members through extensive market research and outreach initiatives, expanding the organization''s network.

Billy Graham Evangelical Association

01.2021 - 05.2023

Answered incoming calls for those needing prayer or spiritual guidance.
Handled those struggling with Suicide by providing help and direction as needed for each situation.
Completed documentation for each call in a timely manner.
Assisted in quality control efforts, ensuring each call met or exceeded company standards.
Completed all assigned tasks within targeted deadlines, keeping pace with demanding schedules.

Buy Buy Baby

05.2009 - 12.2010

Supervised operations staff and kept employees compliant with company policies and procedures.
Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.

Michaels Craft Store

10.2006 - 04.2009

Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
Managed inventory control, cash control, and store opening and closing procedures.
Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assisted with hiring, training and mentoring new staff members.
Improved customer satisfaction through staff training in customer service and product knowledge.
Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.