Stephanie Galdamez-Nguyen
Los Angeles,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level job position. Ready to help team achieve company goals.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Dependable office assistant/clerical with good supply management, recordkeeping and schedule coordination skills dedicated to keeping professionals focused and prepared for daily requirements. Produce business correspondence, detailed reports and useful spreadsheets using diverse software programs and technical skills. Respectful, punctual and hardworking.
Overview
5
5
years of professional experience
Work History
Office Assistant
Bell City Hall
03.2022 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Maintained and updated office records, both digital and physical.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Input data into spreadsheets and databases.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Helped the Community Development and Planning department with inputting files into excel sheet .
- Organized files .
- Collaborated with various departments to complete assigned tasks.
Checker/ Customer Service
Lane Seven Apparel
06.2022 - 12.2022
- Directed customers on methods to obtain refunds, returns and exchanges.
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
- Checked subassemblies and parts for unacceptable defects outside of specifications.
- Processed checks, cash and credit purchases or refunds.
- Performed checks to determine most accurate pricing.
- Processed customer service orders promptly to increase customer satisfaction.
- Responded to customer requests for products, services, and company information.
Samples/ Shipping & Receiving
Brighton Collectibles
10.2021 - 05.2022
- Used hand tools, instruments, gauges and equipment to complete accurate measurements and noted results for official records.
- Examined Accessories for defects or issues, reported problems quickly and maintained high levels of accuracy.
- Checked color, shape, texture and grade of products and materials against established templates, charts and samples.
- Evaluated items to assign grades and marked quality level, rejection status or acceptance.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Carried out day-day-day duties accurately and efficiently.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Maintained accurate computer records of materials weights, bill amounts, and identified variances.
Machine Operator
Rain Bird Corporation
01.2020 - 04.2020
- Operated machining equipment safely with team of operators.
- Complied with company and OSHA safety rules and regulations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
- Kept detailed production records and identified hold-ups.
- Maintained equipment performance by lubricating and cleaning components.
- Updated daily production logs and informed management of production incidents or non-conformance issues.
- Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
Cashier/ Customer Service
Walmart SuperCenter
12.2018 - 12.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
- Performed cash, card and check transactions to complete customer purchases.
- Used POS system to enter orders, process payments and issue receipts.
- Checked identification for proof-of-age for alcohol and tobacco sales.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Redeemed coupons to discount purchases.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Handled cash with high accuracy and took care to check bills for fraud.
- Processed refunds and exchanges in accordance with company policy.
- Checked personal identifications during alcohol and tobacco sales.
Education
Diploma -
Mountain View High School
El Monte, CA06.2017
Skills
- Staff Assignments
- Shipment Processing
- Special Assignments
- Customer Care
- Phone Systems
- Active Learning
- Critical Thinking
- Operation Monitoring
- Team Goals
- Mathematics
- Data entry
- Microsoft Excel
- Excel Spreadsheets
- Valid Driver's License
- Sorting and Labeling
- Mail Management
- Mail Sorting and Distribution
- Microsoft Office
- Organizing and Categorizing
- Filing
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Checker/ Customer Service
Lane Seven Apparel
06.2022 - 12.2022
Office Assistant
Bell City Hall
03.2022 - Current
Samples/ Shipping & Receiving
Brighton Collectibles
10.2021 - 05.2022
Machine Operator
Rain Bird Corporation
01.2020 - 04.2020
Cashier/ Customer Service
Walmart SuperCenter
12.2018 - 12.2019
Diploma -
Mountain View High School
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