Summary
Overview
Work History
Education
Skills
Training And Skills
Hobbies and Interests
Languages
Timeline
Generic

STEPHANIE GALLO

Charleston,SC

Summary

Forward-thinking Recruitment Manager successful at developing effective strategies to fill vacancies with well-qualified candidates. Collaborative and hardworking leader with excellent communication and planning abilities. Bringing a 20 year record of success in full-cycle recruitment for leading Manufacturing, Supply Chain, and Call Center organizations. Proven ability to build, lead and develop Talent Acquisition Teams. Able to foster strong partnerships with Hiring Managers and Stakeholders to exceed aggressive hiring goals.

Overview

21
21
years of professional experience

Work History

Sr. Recruiting Manager

Thorne Health Tech
10.2020 - Current
  • Responsible for Talent Acquisition for Production, Distribution, and Corporate facilities
  • Successfully manages a requisition load of up to 100 requisitions
  • Manages pre-hire process for all new hires
  • Reduced time-to-fill by 40% and reduced hiring costs and increasing Company productivity
  • Implemented Process Improvement processes, increasing volume hiring efficiency, resulting in significant cost savings
  • Overhauled Recruiting Processes and Procedures, designed company Recruiting Life Cycle Standard Operating Procedure
  • Implemented cost-effective pre-hire assessment process, resulting in increased retention and improving selection of top performers
  • Liaison for all employment agencies, colleges, and community organizations to ensure hiring needs are met across all site locations
  • Partnered with Human Resources to create and execute a diversity recruitment strategy plan
  • Partners with Learning & Development to support Internship Program.

Corporate Recruiting Manager

iQor
06.2016 - 10.2020
  • Responsible for 5 Leading Call Center locations
  • Leading Recruiting Departments tasked with high volume Talent Acquisition for Call Center Agents, Responsible for all Executive Hire Requisitions ranging from Supervisor to Director roles
  • Oversees the daily operations of five of iQor’s largest North American Call Center sites
  • Successful in leading teams to 90%+ hiring efficiency of over 200 new Call Center Agents each month
  • Creates and designs new processes to improve hiring efficiencies to include applicant testing, interview techniques, source tracking, and improved reporting for all Centers
  • Launched site-wide committees to improve efforts in Recruiting and Referral programs
  • Responsible for generating over 1,000 new applicant leads each week
  • Recruiter for all Executive level requisitions for Charleston and Charlotte locations ranging from Supervisor positions to Director level positions
  • Manages site annual budgets for Recruiting
  • Coaching and Performance Evaluations for exempt and non-exempt Team Members.

Branch Manager/ Outside Sales/ Senior Staffing Consultant

Express Employment Professionals
04.2004 - 06.2016
  • Recruiting, Staffing, Retention, Employee Benefits, Payroll Processing, Marketing to new business and Customer Service of current Client Companies
  • Oversees the daily operations of the Inside Sales Team and Outside Sales Team for two Express Franchise Offices
  • Successful in leading both Offices to qualify for the Express Circle of Excellence Awards
  • Account Manager responsible for Maintenance and Retention of a workforce of over 200 employees
  • Onsite Coordinator for client companies, making up over 50% of the Franchise Gross Margin
  • Responsible for generating over 7000 hours weekly in hours billed to clients
  • Pricing Manager reaching overall desired gross margin by implementing a streamlined quote process
  • Consults with current clientele and new prospects on designing customized Staffing Solutions and reducing Associate turnover
  • Develops long lasting relationships with a 98% retention rate of clients, and less than 10% rate of Associate turnover
  • Recruits and onboards Quality Temporary and Direct Hire Employees in the areas of Manufacturing, Warehousing, Customer Service, Sales, IT, Office Services, Sciences, and Professional Placements
  • Develops relationships in the community to generate Recruiting and Sales leads.

Staffing Coordinator

Innovative Partners
08.2002 - 09.2003
  • Recruiting, Staffing, Retention, Marketing, and Customer Service
  • Manage a Workforce of 80 employees
  • Onsite Coordinator for a Client Company, producing over 50% of the business gross margin
  • Responsible for Quality Assurance to current Client Companies as well as Marketing to New Business Prospects.

Education

Bachelor of Arts - French

College of Charleston
Charleston, SC
05.2002

Skills

  • Talent Strategy
  • Problem Solving
  • Performance Management
  • Training
  • Negotiation
  • Consulting
  • Multi-site Management
  • Talent Analytics
  • Onboarding
  • Strategic Sourcing
  • Team Development
  • Inside/Outside Sales
  • Career Fairs and Hiring Events
  • Executive Recruiting

Training And Skills

  • Microsoft Word
  • Excel
  • Access
  • PowerPoint
  • JDEdwards
  • Peoplesoft
  • Ultipro
  • UKG
  • ADP
  • SAP
  • Business Management Certification
  • Express University Inside Sales Certification
  • Express University Outside Sales Certification

Hobbies and Interests

  • Charleston’s Best & Brightest Young Professionals, Cystic Fibrosis Foundation 2012
  • Volunteer for Junior Achievements, grade levels K1-5th grade 2002- 2008
  • Coach, Mentor, and Participant for Team in Training, Leukemia and Lymphoma Society 2005- 2015
  • Marathon Runner
  • Ironman Triathlete
  • Bilingual in French and English

Languages

French
Native or Bilingual

Timeline

Sr. Recruiting Manager

Thorne Health Tech
10.2020 - Current

Corporate Recruiting Manager

iQor
06.2016 - 10.2020

Branch Manager/ Outside Sales/ Senior Staffing Consultant

Express Employment Professionals
04.2004 - 06.2016

Staffing Coordinator

Innovative Partners
08.2002 - 09.2003

Bachelor of Arts - French

College of Charleston

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STEPHANIE GALLO