Forward-thinking Sr Recruitment Manager successful at developing effective strategies to fill vacancies with well-qualified candidates. Collaborative and hardworking leader with excellent communication and planning abilities. Bringing a 20 year record of success in full-cycle recruitment for leading Manufacturing, Supply Chain, and Call Center organizations. Proven ability to build, lead and develop Talent Acquisition Teams. Able to foster strong partnerships with Hiring Managers and Stakeholders to exceed aggressive hiring goals.
Overview
21
21
years of professional experience
1
1
Language
Work History
Sr. Recruiting Manager
Thorne Health Tech
10.2020 - Current
Responsible for all talent acquisition for Thorne’s Production, Distribution, and Corporate facilities, managing a requisition pipeline averaging 100 positions, increasing company’s headcount from 350 to over 700 FTE’s in under 3 years
Developed efficient processes and successful implementation for sourcing, recruiting, talent pipeline development, selection and on-boarding process
Responsible for World-Class product and service delivery to managers, stakeholders, Human Resources and applicants
Engineered world-class product and service delivery for the recruiting department, exceeding satisfaction targets and reducing time-to-fill by 40% through streamlined processes and innovative candidate evaluation techniques
Partners with Senior Leadership Team to develop workforce plans, talent pipeline, and staffing forecasts
Manages Onboarding process for all new hires
Reduced time-to-fill by 40%, significantly reducing costs and increasing Company productivity
Implemented Process Improvement initiatives, increasing hiring efficiency and reducing costs
Overhauled Recruiting Processes and Procedures, designed company Recruiting Life Cycle Standard Operating Procedure
Implemented cost-effective pre-hire assessment process, resulting in increased retention and improving selection of top performers
Liaison for all employment agencies, colleges, and community organizations to ensure hiring needs are met across all site locations
Partners with Human Resources to create and execute a diversity recruitment strategy plan for leadership trainees, women, veterans and ethnically diverse candidates
Partners with Learning & Development to support Internship Program.
Corporate Recruiting Manager
iQor
06.2016 - 10.2020
Manages talent acquisition team performance including hiring and performance management for five leading Call Center locations, oversees team of 15+ direct reports
Standardized Recruiting Processes across all U.S sites
Leading Recruiting Departments tasked with high volume Talent Acquisition for Call Center Agents, Responsible for all Corporate Requisitions ranging from Supervisor to Director roles
Successful in leading teams to 90%+ hiring efficiency
Creates and designs new processes to improve hiring efficiencies to include applicant testing, interview techniques, source tracking, and improved reporting for all Centers
Launched site-wide committees to improve efforts in Recruiting and Referral programs
Responsible for generating over 1,000 new applicant leads each week
Recruiting, Staffing, Retention, Employee Benefits, Payroll Processing, Marketing to new business and Customer Service of current Client Companies
Oversees daily operations of the Inside Sales Team and Outside Sales Team for two Express Franchise Offices
Successful in leading both Offices to qualify for the Express Circle of Excellence Awards
Account Manager responsible for Maintenance and Retention of a workforce of over 200 employees
Onsite Coordinator for client companies, making up over 50% of Franchise Gross Margin
Responsible for generating over 7000 hours weekly in hours billed to clients
Pricing Manager reaching overall desired gross margin by implementing a streamlined quote process
Consults with current clientele and new prospects on designing customized Staffing Solutions and reducing Associate turnover
Develops long lasting relationships with a 98% retention rate of clients, and less than 10% rate of Associate turnover
Recruits and onboards Quality Temporary and Direct Hire Employees in the areas of Manufacturing, Warehousing, Customer Service, Sales, IT, Office Services, Sciences, and Professional Placements
Develops relationships in the community to generate Recruiting and Sales leads.
Staffing Coordinator
Innovative Partners
08.2002 - 09.2003
Recruiting, Staffing, Retention, Marketing, and Customer Service
Manage a Workforce of 80 employees
Onsite Coordinator for a Client Company, producing over 50% of the business gross margin
Responsible for Quality Assurance to current Client Companies as well as Marketing to New Business Prospects.
Education
Bachelor of Arts - French
College of Charleston
Charleston, SC
Skills
Full-Cycle Recruitmentundefined
Training And Skills
Microsoft Office
JDEdwards
Peoplesoft
Ultipro
UKG
ADP
SAP
Social Media Marketing
Inside Sales, Outside Sales, and Business Management Certification, Express University