Stephanie Galvez

HR Generalist
Frisco, TX
September 2024 – January 2026

• Provide direct administrative and operational support to the HR Managing Director, assisting with district-wide projects including Workvivo updates, teacher allocations, resume management, and recruitment follow-ups.
• Manage HR front desk operations, serving as the first point of contact for employees, administrators, applicants, and visitors while maintaining confidentiality and professionalism.
• Respond to and triage HR support emails, phone calls, and walk-in inquiries, accurately routing requests to Benefits, Payroll, Recruitment, and HR Operations teams.
• Support district recruitment efforts by assembling recruiting materials, maintaining inventory, and coordinating distribution with recruiters.
• Maintain and update HR social media platforms (Workvivo and Instagram), creating engaging staff recognition posts and employee shout-outs to promote morale and district culture.
• Serve as an HR Ambassador during onboarding, welcoming new hires, providing guidance through onboarding processes, and supporting employees during sensitive or challenging situations with empathy and discretion.
• Monitor building security using access cameras and controlled entry systems to ensure a safe and secure HR environment.
• Manage district-wide employee badge operations for staff, student teachers, and contract workers, including badge creation, access modifications, deactivation, reassignment, and replacement processing.
• Collect and process payments for badge replacements and notify employees when badges are ready for pick-up.
• Coordinate scheduling for all HR conference rooms and manage Event Manager logistics for HR-related meetings and district events.
• Oversee employee name change processes by scheduling appointments, updating records, and communicating procedures to ensure compliance and accuracy.
• Receive, verify, and update educator certification records to ensure compliance with Texas Education Agency (TEA) requirements.
• Run daily demographic reports to track employee address changes and maintain accurate district records.
• Generate service-year reports to support the annual employee service pin ceremony, including calculating tenure and coordinating pin orders.
• Support additional HR initiatives and projects as assigned by HR Managing Directors, demonstrating flexibility and cross-functional collaboration.

• Prepared written correspondence, forms, and reports using standard office software and district systems.
• Maintained an accurate log of visitors, ensuring proper sign-in procedures and campus security compliance.
• Assisted students, teachers, parents, and visitors by providing information, directions, and general support.
• Answered incoming phone calls, took detailed and reliable messages, and routed calls to appropriate staff and departments.
• Maintained strict confidentiality of student, staff, and district information in accordance with district policies.
• Operated and maintained office equipment to support daily administrative functions.

• Created and maintained accurate physical and electronic student enrollment, withdrawal, and residency records within cumulative folders in compliance with district and state requirements.
• Managed student academic records, including report card grades, eligibility, attendance, class rosters, grade books, and schedule changes for new, existing, and transfer students.
• Prepared and generated reports related to demographics, attendance, grades, scheduling, and transcripts to support campus administration and compliance needs.
• Assisted with the campus master schedule, ensuring accurate student placement and course assignments.
• Managed student transcripts, including credits, grades, class rank, and transfer documentation for incoming and outgoing students.
• Coordinated transcript processing for college admissions and supported state and district records transfer systems.
• Utilized third-party systems including career readiness platforms, online registration tools, and state records transfer software.
• Entered, verified, and audited PEIMS and source data according to standard procedures, identifying and correcting discrepancies prior to submission.
• Served as backup secretary and front desk receptionist, supporting daily campus operations and providing customer service to students, parents, staff, and visitors.
• Assisted school administration, including the Principal and Assistant Principal, with clerical and operational support as needed.
• Served as backup support for ESS substitute management, assisting with requesting, assigning, and canceling substitute coverage as needed.
• Maintained strict confidentiality of student and staff information in accordance with FERPA and district policies.
• Demonstrated initiative by continuously developing the knowledge, skills, and competencies necessary to support campus and district operations.

• Assisted teachers in preparing instructional materials and maintaining administrative records and required reports.
• Provided classroom support to substitute teachers to ensure continuity of instruction and classroom management.
• Supported students with physical disabilities, including assisting with mobility and personal care as appropriate.
• Assisted in managing student behavior and maintaining a safe, supportive learning environment.
• Supported students’ instructional needs in accordance with Individualized Educational Plans (IEPs).
• Worked with individual students and small groups to reinforce academic concepts and classroom instruction.
• Supervised students throughout the school day, both inside and outside the classroom.
• Communicated student needs, progress, and concerns to teachers to support effective instruction.
• Maintained strict confidentiality of student information in compliance with FERPA and district policies.
• Participated in staff development trainings, meetings, and special events as assigned.