Summary
Overview
Work History
Education
Skills
Certification
Timeline
Awards
Generic

Stephanie Ganser

Oregon

Summary

Responsible and motivated professional with excellent communication skills, good judgment, and understands the importance of time management. Frequently praised as hard-working by my peers and take pride in my ability for critical thinking and organization. Able to complete tasks on time in both individual and team settings. Dependable and reliable, ready to learn and grow with your company.

Overview

26
26
years of professional experience
1
1
Certification

Work History

CLINICAL ASSISTANT

UW Health
05.2022 - 09.2022
  • Demonstrated exceptional communication skills when interacting with patients, families, and healthcare teams
  • Provided excellent customer service to patients by answering questions, addressing concerns, and resolving issues in a timely manner.
  • Checked expiration dates on medications and medical supplies, disposing per institution policy.
  • Cleaned exam chairs, equipment, and other work areas according to infection control or isolation procedures.
  • Prepared examination rooms prior to patient arrival by stocking necessary supplies.
  • Trained new staff on clinic protocols and procedures for providing safe patient care services.
  • Adhered to HIPAA guidelines when dealing with protected health information.

REFOCUS ROOM SUPERVISOR

Oregon Middle School
09.2013 - 06.2016
  • Assisted teachers in developing accommodations to meet student academic and behavioral needs.
  • Promoted a safe environment through proactive supervision and de-escalation techniques to help students return to class in a positive manner.
  • Consulted with teachers and other school personnel to determine causes of behavioral problems and develop appropriate solutions.
  • Helped teachers and other staff with administrative and weekly work, including attendance reports.

OWNER

Happy Dogz Daycare
01.2000 - 06.2001
  • Managed the daily operations related to customer service, inventory management, and marketing.
  • Maintained a high standard of customer service through quality assurance checks.
  • Utilized effective problem-solving techniques to resolve conflicts quickly.
  • Organized team meetings to discuss strategies for managing problem behaviors among dogs.

FRONT END MANAGER

Sam's Club
05.1996 - 09.1999
  • Maintained high standards of customer service during high-volume, fast-paced operations.
  • Resolved customer concerns to meet unique needs and boost satisfaction.
  • Conducted regular performance reviews and provided coaching and feedback to staff members.
  • Prepared and maintained work schedules to meet business volume and minimize customer inconvenience.

Education

MEDICAL ASSISTANT -

Madison College
Madison, WI
05.2024

BACHELOR OF ARTS (B.A.) - ACCOUNTING AND INFORMATION SYSTEMS

University of Wisconsin-Madison
Madison, WI
12.1999

BACHELOR OF ARTS (B.A.) - HUMAN RESOURCES MANAGEMENT

University of Wisconsin-Madison
Madison, WI
12.1999

Skills

  • Student/parent engagement and customer service
  • Working efficiently in a fast-paced environment
  • Detail oriented
  • Fast, eager learner
  • Verbal and written communication
  • Reliable team player
  • Data entry

Certification

  • CMA - Medical Assistant certification
  • American Heart Association CPR certified
  • ProCPR First Aid certification

Timeline

CLINICAL ASSISTANT

UW Health
05.2022 - 09.2022

REFOCUS ROOM SUPERVISOR

Oregon Middle School
09.2013 - 06.2016

OWNER

Happy Dogz Daycare
01.2000 - 06.2001

FRONT END MANAGER

Sam's Club
05.1996 - 09.1999

BACHELOR OF ARTS (B.A.) - ACCOUNTING AND INFORMATION SYSTEMS

University of Wisconsin-Madison

BACHELOR OF ARTS (B.A.) - HUMAN RESOURCES MANAGEMENT

University of Wisconsin-Madison

MEDICAL ASSISTANT -

Madison College

Awards

College Dean's List with 4.0 GPA

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