Stephanie Garberg

• Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
• Established positive rapport with customers and staff members alike through strong communication skills.
• Trained new employees on company policies, procedures, and best practices for optimal performance.
• Trained and mentored new employees to maximize team performance.

• Completed store opening and closing procedures and balanced tills.
• Trained new employees and delegated daily tasks and responsibilities.
• Maintained a clean and organized work environment, ensuring safety standards were met consistently.
• Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
• Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
• Completed cash and credit card transactions accurately using POS software.

• Maintained strict confidentiality with sensitive information, ensuring client trust and privacy.
• Enhanced transcription accuracy by diligently proofreading and editing final documents.
• Used headsets and transcribing software to take dictation of medical documents.
• Verified accuracy of transcribed material prior to finalization.

• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive first impression.
• Provided clerical support to company employees by copying, faxing, and filing documents.

• Provided exceptional customer service, resolving client inquiries quickly and professionally.
• Delivered exceptional customer service, resolving issues promptly and courteously.
• Provided exceptional customer service with timely communication regarding delivery statuses.
• Provided exceptional customer service through timely communication and problem resolution.

• Customer Service
• Process Student Payments
• Proctor Entrance Exam
• Answer incoming phone lines
• Distribute incoming faxes

• Customer Service
• Operating cash register
• Assisting customers
• Cleaning front end of the store.

• Customer Service
• Operating cash register
• Assisting customers
• Cleaning front end of the store
• Supervising cashiers
• Creating and implementing break and lunch schedules

• Processing insurance payments
• Contacting insurance companies
• Answering incoming phone calls
• Handling inquires via fax and/or email

Customer service

Cleaning and stocking

Operation of cash register