Stephanie Garcia
Rosalia,NY
Summary
Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence.
Overview
11
11
years of professional experience
Work History
Paralegel /Office Manager
Law Offices Of David A. Makower
03.2012 - 06.2023
- Maintained computer and physical filing systems.
- Created, maintained and updated filing systems for paper and electronic documents.
- Updated reports, managed accounts, and generated reports for company database.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Controlled finances to lower costs and keep business operating within budget.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained comprehensive understanding of digital fraud and electronic signature verification, keeping sensitive documents secure and verifying authenticity.
- Followed proper protocol when notarizing documents, verifying signatures and dates for compliance.
- Checked client identification to maintain compliance with state legal requirements.
- Checked documents for accuracy and correct signing before notarizing.
Education
High School Diploma -
Springfield Gardens HS
Springfield Gardens QUeens, NY 06.2007
Skills
- Financial Tracking
- Calendar Management
- Administration and Operations
- Financial Accounting
- Clerical Support
- Account and Ledger Reconciliations
- Scheduling
- Customer Relations
- Microsoft Office
- Billing and Invoicing
- Banking Operations
- Technical Support
- Travel Arrangement Management
- Mail Handling
- Monthly Closings
- Email Correspondence
- Documentation
- Accounts Payable and Receivable
Timeline
Paralegel /Office Manager
Law Offices Of David A. Makower
03.2012 - 06.2023
High School Diploma -
Springfield Gardens HS
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