Summary
Overview
Work History
Education
Skills
Timeline
Manager

Stephanie Garcia

Houston,TX

Summary

I am seeking a position in a challenging environment with upward mobility that will utilize skills. I have a strong ability to execute based on strategic objective. A genuine desire to assist and relate to people. I am self-starter who needs very little supervision and is willing to make a positive contribution to any organization. I am an entrepreneurial creative person who is willing to learn more. Experienced with resolving issues promptly. Utilizes communication and empathy to build strong customer relationships. Track record of maintaining high customer satisfaction and fostering loyalty.

Overview

16
16
years of professional experience

Work History

Manager

Family Dollar
06.2014 - 10.2023
  • Led store operations, ensuring adherence to safety standards and company policies.
  • Courteously greeted customers and efficiently process transactions within busy, fast-paced retail environments.
  • Trained and mentored team members, fostering a collaborative work environment.
  • Responsible for scheduling and payroll processes to enhance operational efficiency.
  • Oversaw inventory management processes, ensuring timely restocking and organization of products.
  • Maintained cash register integrity, ensuring balanced drawers at shift end.




Manager

Which Wich
01.2010 - 08.2014
  • Supervised daily operations to ensure compliance with health and safety standards.
  • Developed staff schedules to maintain adequate coverage during peak hours.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Responsible for scheduling and payroll processes to enhance operational efficiency.


Manager

Thirsty's
04.2008 - 10.2010
  • Developed staff schedules to optimize labor costs while meeting customer demand.
  • Trained new cashiers on operational protocols and customer interaction techniques.
  • Provided exceptional customer service, resolving inquiries and complaints efficiently.
  • Streamlined cash handling procedures, enhancing overall transaction efficiency.

Education

G.E.D -

05.2012

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Reagan High School
01.1991

Skills

  • Customer service
  • Team leadership
  • Time management
  • Complex Problem-solving and decision-making
  • Staff training and development
  • Shift scheduling
  • Cash handling
  • Reliability and punctuality

Timeline

Manager

Family Dollar
06.2014 - 10.2023

Manager

Which Wich
01.2010 - 08.2014

Manager

Thirsty's
04.2008 - 10.2010

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Reagan High School

G.E.D -

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Stephanie Garcia