STEPHANIE GARZA
Houston
Summary
Detail-oriented medical receptionist with expertise in patient coordination, appointment scheduling, and HIPAA compliance. Proven ability to manage electronic health records and verify insurance information, supporting efficient healthcare operations.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
Minivasive Pain and Orthopedic
Houston
08.2023 - 10.2024
- Welcomed patients and ensured timely check-in at Minivasive Pain and Orthopedic.
- Managed appointment scheduling using the ECW clinic's electronic health record system.
- Verified patient insurance information and collected necessary documentation.
- Assisted medical staff by preparing patient charts for upcoming appointments.
- Responded to patient inquiries regarding services and treatment options available.
- Maintained cleanliness and organization of the reception area to enhance patient experience.
- Coordinated communication between patients and healthcare providers efficiently.
- Processed incoming calls and directed them to appropriate departments promptly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Protected patients by observing strict HIPAA guidelines.
- Performed data entry tasks related to billing and collections procedures.
Externship
Houston Foot and Ankle care
Houston
05.2023 - 07.2023
- Performing nail care for diabetic patient
- Assisted with patient intake and managed appointment scheduling.
- Supported healthcare providers by preparing examination rooms and sterilizing instruments.
- Recorded patient medical histories and documented vital signs accurately.
- Coordinated with team members to ensure smooth clinic operations daily.
- Engaged in training sessions to learn about foot and ankle care procedures.
- Handled administrative tasks including filing patient records and managing office supplies.
Education
CPR/AED -
Houston
Houston06.2025
Medical Billing and Coding -
The College of Health Care Professions
Houston07.2023
National Registered Certified Coding Specialist -
National Association For Health Professionals
06.2023
Skills
- Patient coordination
- Appointment scheduling
- Electronic health records
- HIPAA compliance
- Office administration
- Reminder calls
- Insurance verification
- Patient scheduling
- Medical terminology
- Microsoft office
- Front desk operations
- EMR / EHR
- Medical billing
- Team collaboration
- Data entry
- Customer service
Languages
English
Professional
Spanish
Professional
Timeline
Medical Receptionist
Minivasive Pain and Orthopedic
08.2023 - 10.2024
Externship
Houston Foot and Ankle care
05.2023 - 07.2023
CPR/AED -
Houston
Medical Billing and Coding -
The College of Health Care Professions
National Registered Certified Coding Specialist -
National Association For Health Professionals
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