Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Stephanie Gaylord

Fayetteville,NC

Summary

Accomplished and certified Pharmacy Technician with over Five years of experience in retail pharmacy environments for major national chains. Practiced at offering medications to patients, offering information to patients and communicating with healthcare professionals. Knowledgeable about FDA drug safety guidelines, prescription interactions and pharmacy law.

Overview

14
14
years of professional experience
1
1
Certificate

Work History

Pharmacy Operations Manager

Walgreens
Fayetteville, NC
03.2021 - Current
  • Supervised team of 5 or more pharmacy technicians.
  • Collaborated with store manager to maintain daily operations.
  • Offered patients and patrons information on various immunizations.
  • Trained pharmacy interns and newly hired pharmacy technicians.
  • Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.

Pharmacy Technician

Walgreens
Fayetteville, NC
04.2016 - 05.2021
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.

Cashier

Walgreens
Fayetteville, NC
02.2009 - 04.2016
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked closely with shift manager to solve problems and handle customer concerns.

Education

High School Diploma -

West Bladen High School
Bladenboro, NC
06.2007

Skills

  • Dispensing Procedures
  • Drug Inventory Management
  • Maintaining Clean Work Areas
  • Checking Patient Details
  • Prescription Preparation
  • Confidentiality and HIPAA
  • Patient Profile Setup
  • Drug Compounding

Certification

  • Certified Pharmacy Technician

Timeline

Pharmacy Operations Manager

Walgreens
03.2021 - Current

Pharmacy Technician

Walgreens
04.2016 - 05.2021

Cashier

Walgreens
02.2009 - 04.2016

High School Diploma -

West Bladen High School

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Stephanie Gaylord