Stephanie Gebala
Sales And Office Admin
Phoenix,AZ
Summary
Personable Office Administrator prioritizing multiple tasks requiring prompt solutions. Talented problem-solver managing workloads while greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
3
3
Languages
3
3
years of post-secondary education
5
5
years of professional experience
Work History
Sales and Office Admin
Brilliant Epoxy Floors
Scottsdale, Arizona
11.2020 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Coordinated communications, financial processing, registration, recordkeeping and other administrative functions.
- Interacted with customers by phone, email or in-person to provide information.
Front End Manager
Smart And Final
Phoenix, Arizona
04.2018 - 02.2021
- Promoted from cashier to front end manager on August 2019.
- Maintained strong customer relations and effective customer service standards.
- Oversaw cash flow of store, including cashier operations, bookkeeping and security.
- Evaluated employee performance and made recommendations for improvements.
- Motivated employees to perform at peak productivity with morale-boosting programs.
Instructional Aide
Arizona State University- Math Department
Glendale, AZ
08.2017 - 05.2018
- Provided support during classes, group lessons and classroom activities.
- Supported student learning objectives through personalized and small group assistance.
- Assessed student social, emotional and academic needs to plan goals appropriately.
- Demonstrated knowledge of evidence-based strategies to foster independence and social academic engagement,
Sales Associate
Nature Republic
Arcadia, CA
01.2016 - 12.2016
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Processed product returns and assisted customers with other selections.
- Solved customer challenges by offering relevant products and services.
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Bachelor of Science - Sociology
Arizona State University
Glendale, AZ 01.2017 - 05.2018
Associate of Arts - Sociology
Citrus College
Glendora, CA 08.2015 - 12.2016
Skills
Ethics-focused
Inbound phone call handling
Performance improvement
Typing 65 words per minute
Timeline
Sales and Office Admin
Brilliant Epoxy Floors
11.2020 - Current
Front End Manager
Smart And Final
04.2018 - 02.2021
Instructional Aide
Arizona State University- Math Department
08.2017 - 05.2018
Bachelor of Science - Sociology
Arizona State University
01.2017 - 05.2018
Sales Associate
Nature Republic
01.2016 - 12.2016
Associate of Arts - Sociology
Citrus College
08.2015 - 12.2016